Reviews of Ghelper

List of user reviews and ratings for Ghelper

Total ratings

3.70 (Rating count: 264)

Review summary

Users initially appreciated Ghelper for its functionality and options, but many faced recurring issues such as service outages starting June, payment problems (especially with Alipay), and interface instability. Control panel access and node switching are troublesome, and users report poor customer support. Some experienced conflicts with other extensions. Overall, while the add-on had strengths, recent instability and service interruptions have led users to seek other solutions.

Pros

Some users found the add-on very good and appreciated the developers.
Initially, the service offered free or multiple routes, providing options for use.
The updated versions (like 2.8.9) are anticipated and expected to bring improvements.

Cons

The add-on frequently becomes unusable, especially starting around June 1, with errors connecting to data centers (error codes 0 and 50X).
Payment issues are common, including inability to pay via Alipay and missing account payment records after recharge.
Control panel and node selection interfaces are often unresponsive or cannot be opened, causing user frustration.
The service appears unstable and may be offline or under maintenance for extended periods, leading users to seek alternatives.
The add-on conflicts with other extensions like IDM, causing them to disable automatically, with poor customer support responses.

See reviews for Ghelper on Edge Add-on Store

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User reviews

Recent rating average: 2.90

All time rating average: 3.70

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38% (13) 4 star

Date	Author	Rating	Comment
2024-11-04	Yi*****		浏览器插件还行，客户端用的大量线路几乎失效
2024-05-08	N.*****		这两天出问题了，开了这个谷歌必应出问题
2024-04-14	*****		怎么突然只能用美元充值了
2024-04-07	*****		可以用，很不错
2024-01-18	*****		真垃圾，不能支付宝支付
2024-01-08	li*****		今天早上支付宝续费支付后，账号里没记录，能不能帮忙处理下啊
2023-09-23	Yi*****		充值后显示账号不存在了，怎样能联系到客服团队？
2023-07-12	Zh*****		很棒。新版本审核怎么还没通过啊！
2023-06-25	*****		责编呢更新到2.8.9 没找到版本更新的按钮呢
2023-06-21	Cl*****		是不是这边审核周期比较长怎么一直是2.7.6，但是再控制面板看到更新至2.8.9

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