# myTUI | Urlaub & Reisen planen

> Track flights & travel planner | Plan your vacation, checklists & travel information

Canonical page: [https://chrome-stats.com/d/de.tui.meinetui](https://chrome-stats.com/d/de.tui.meinetui)

## Overview

- **ID:** `de.tui.meinetui`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TUI Group
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 4,171,020
- **Rating:** 4.25 / 5 (73,562 ratings)
- **Last updated:** 2026-09-11
- **First published:** 2014-04-24
- **Publisher country:** GB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=de.tui.meinetui)
- **Website:** [http://www.meine-tui.de](http://www.meine-tui.de/)
- **Privacy policy:** [https://my.tui.com/datenschutz](https://my.tui.com/datenschutz)

## Description

The **myTUI** app is your all-in-one travel companion that brings your holiday planning and management to your fingertips. Designed as your personal travel agency in your pocket, the app allows you to manage existing bookings from operators like TUI, Airtours, and L'TUR with ease.

Key features include a personalized travel checklist to ensure optimal vacation prep, real-time flight tracking, digital boarding passes for most flights, and current transfer information. Enjoy a stress-free experience as myTUI keeps you updated with useful destination tips, exclusive excursion bookings via TUI Musement, and a vacation countdown to build excitement. Additionally, 24/7 chat support ensures assistance whenever you need it during your travels. Whether you're preparing for your trip or managing things on the go, myTUI makes travel smart, simple, and enjoyable.

## Rankings

- #27,619 — Overall

## Review summary

Users appreciate the app's nice interface and the idea of consolidating travel info in one place. However, multiple reviews highlight serious issues including frequent crashes, loading errors, forced logouts, poor booking recognition, and lack of timely information. The app often fails to provide essential travel updates, and customer support is unresponsive. Overall, while TUI's service is praised, the app is widely considered unreliable, buggy, and frustrating to use, undermining its usefulness for travelers.

### Pros

- App has a nice interface and pictures.
- Concept of bundling all travel documents and information in one app is good.
- Offers good travel deals.
- Service from TUI itself is great, separate from the app experience.

### Cons

- Frequent crashes, loading errors, and bugs preventing proper use.
- Automatic logout issues causing frustration and repeated logins.
- Poorbooking recognition and inability to manage reservations via the app.
- Lack of useful or timely information; important notifications missing or delayed.
- Inadequate customer support and no real chat assistance within the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/de.tui.meinetui)