# MeinMagenta: Mobile & Internet

> All Telekom services in one app. Manage your plans, contracts, orders & benefits

Canonical page: [https://chrome-stats.com/d/de.telekom.android.customercenter](https://chrome-stats.com/d/de.telekom.android.customercenter)

## Overview

- **ID:** `de.telekom.android.customercenter`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Telekom Deutschland GmbH
- **Category:** COMMUNICATION
- **Downloads:** 15,466,547
- **Rating:** 4.11 / 5 (268,830 ratings)
- **Version:** 26.2615.23
- **Last updated:** 2026-09-04
- **First published:** 2014-06-11
- **Publisher country:** DE
- **Size:** 293 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=de.telekom.android.customercenter)
- **Website:** [https://www.telekom.de/hilfe/meinmagenta-app](https://www.telekom.de/hilfe/meinmagenta-app)
- **Privacy policy:** [https://www.telekom.de/datenschutzhinweise/view/173.html](https://www.telekom.de/datenschutzhinweise/view/173.html)

## Description

MeinMagenta is your one-stop Telekom app that brings data usage, contracts, invoices, credit balance, and order history together in one place. You can check remaining data, top up DayFlat or SpeedOn, and view your prepaid balance and allowances at any time.

The app also helps you optimize your internet experience by managing your router and Wi‑Fi extender, viewing connected devices, and accessing tips to resolve issues. Enjoy Magenta Moments loyalty benefits, and get fast AI answers in the Magenta AI section (with Perplexity) and Ask Magenta for Telekom-related questions. Self-help, clear categories, full-text search, and a handy app widget make support and everyday tasks quick and easy.

## Rankings

- #9,595 — Overall
- #42 — Top app in Germany

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DETECT_SCREEN_CAPTURE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_PHONE_STATE`
- `android.permission.REAL_GET_TASKS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_SETTINGS`
- `com.adjust.preinstall.READ_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.huawei.permission.ACCESS_HW_KEYSTORE`
- `de.telekom.android.customercenter.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `de.telekom.android.customercenter.permission.PROCESS_PUSH_MSG`
- `de.telekom.android.customercenter.permission.PUSH_PROVIDER`
- `de.telekom.android.customercenter.verint.xm.sdk.RECEIVE_DELETE_ACTION_BROADCAST`

## Review summary

Reviews are mixed. Pros include English language support, in-app offers, and ease of use. Cons recur around login/authentication problems, billing inconsistencies after tariff changes, performance slowdowns and forced updates, top-up delays, and localization issues with messages and balance visibility. Overall, users who can access the app find value, but authentication, billing, and performance issues hinder consistent use.

### Pros

- English language support available (preferred over competitors).
- Offers and information in-app; keeps users informed with Telekom offers.
- Simple and easy to use (Einfach, Super app).
- Generally reliable when functioning; multiple users report smooth performance.

### Cons

- Frequent login/authentication problems and automatic logouts; issues after wrong password; login flow sometimes blocked.
- Billing issues: unexpected or higher monthly charges after tariff changes.
- Performance slowdowns: long startup times, slow authentication, and forced updates.
- Top-up/payment problems: PayPal top-up loads indefinitely; difficulty adding funds or recharging.
- Localization glitches: German messages appear despite selecting English and occasional balance visibility issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/de.telekom.android.customercenter)