# Patient App

> BIOTRONIK Patient App

Canonical page: [https://chrome-stats.com/d/de.biotronik.PatientApp](https://chrome-stats.com/d/de.biotronik.PatientApp)

## Overview

- **ID:** `de.biotronik.PatientApp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** BIOTRONIK SE & Co KG
- **Category:** HEALTH\_AND\_FITNESS
- **Downloads:** 20,250
- **Rating:** 1.98 / 5 (119 ratings)
- **Version:** 2.10.0
- **Last updated:** 2026-07-14
- **First published:** 2019-08-01
- **Publisher country:** DE
- **Size:** 51 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=de.biotronik.PatientApp)
- **Website:** [https://www.biotronik.com/en-de/patients/patientapp](https://www.biotronik.com/en-de/patients/patientapp)
- **Privacy policy:** [http://www.biotronik.com/patientapp/legal\_privacy\_en](http://www.biotronik.com/patientapp/legal_privacy_en)

## Description

The Patient App from BIOTRONIK SE & Co. KG supports patients with a BIOTRONIK cardiac device. The app enables quick symptom documentation, automatic sharing of symptoms with your physician (subject to internet access and Home Monitoring settings), and viewing the time of the last data transfer from your device to the BIOTRONIK Home Monitoring system. You can access your digital patient ID card, and check battery and device status, as well as mean heart rate data from your implanted device. The app supports a wide range of BIOTRONIK implants and aims to help patients stay engaged with their therapy.

Full functionality depends on the implanted device communicating with the BIOTRONIK Home Monitoring system. This app is not a replacement for emergency care; please call your local emergency number in an emergency. An internet connection via mobile network or Wi‑Fi is required. For questions or feedback, contact patientapp.support@biotronik.com.

## Rankings

- #432,035 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `de.biotronik.PatientApp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Many users face issues with registration, especially QR code scanning and submission failures. The app is often unstable, crashing or not opening. Data presentation is minimal and not detailed, which disappoints users who expect more useful health stats. However, some find the setup process easy and recent updates have improved usability and added features.

### Pros

- Easy to follow and set up for some users.
- Shows device details and battery state.
- Has added features in recent update making the app more usable.

### Cons

- Registration process is problematic; users often can't complete registration or submit final steps.
- QR code scanning and manual entry frequently fail, preventing device registration.
- App crashes or fails to open on some devices.
- Limited and poor quality data display; lacks detailed graphs and useful statistics.
- Slow loading times and general instability reported by multiple users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/de.biotronik.PatientApp)