# Ticket Datasoftware

> Datasoftware Customer Support: Tickets, Notifications, and Real-Time Status

Canonical page: [https://chrome-stats.com/d/datasoftware.ticketcrm](https://chrome-stats.com/d/datasoftware.ticketcrm)

## Overview

- **ID:** `datasoftware.ticketcrm`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Datasoftware Srl
- **Category:** PRODUCTIVITY
- **Downloads:** 11
- **Last updated:** 2026-08-15
- **First published:** 2026-08-07
- **Publisher country:** IT
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=datasoftware.ticketcrm)
- **Privacy policy:** [https://www.datasoftware.it/privacy-policy-ticket-datasoftware.html](https://www.datasoftware.it/privacy-policy-ticket-datasoftware.html)

## Description

Ticket Datasoftware is the app for managing support requests for Datasoftware, designed for both customers and technical staff.<br><br>With the app, you can:<br>• Open a new support ticket by selecting the relevant software/area<br>• Attach photos and videos to better describe the issue<br>• Track ticket status in real time (open, accepted, closed)<br>• Receive push notifications when the ticket is accepted, closed, or when Datasoftware responds with a comment<br>• Confirm the resolution of the issue or reopen the ticket within 24 hours of closing<br>• View a complete history of tickets and comments exchanged<br><br>For Datasoftware staff, the app also offers:<br>• Unified view of all customer tickets, filterable by relevant software<br>• Targeted notifications only for the software under their jurisdiction<br>• Management of users and client companies<br>• Dashboard with statistics on handling times, closure times, and customer ratings<br><br>Simple, fast, and always up-to-date: Ticket Datasoftware puts customers and technical staff in direct contact, without emails or phone calls, for faster and more efficient support.

## Rankings

- #2,794,546 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/datasoftware.ticketcrm)