# Trip.com: Book Flights, Hotels

> Get exclusive travel deals and enjoy the award-winning customer service!

Canonical page: [https://chrome-stats.com/d/ctrip.english](https://chrome-stats.com/d/ctrip.english)

## Overview

- **ID:** `ctrip.english`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Trip.com
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 81,315,801
- **Rating:** 4.69 / 5 (935,651 ratings)
- **Version:** 8.57.0
- **Last updated:** 2026-09-10
- **First published:** 2013-07-31
- **Publisher country:** SG
- **Size:** 153 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ctrip.english)
- **Website:** [https://www.trip.com/](https://www.trip.com/)
- **Privacy policy:** [https://pages.trip.com/service-guideline/privacy-policy-en-us.html](https://pages.trip.com/service-guideline/privacy-policy-en-us.html)

## Description

**Trip.com** is your all-in-one travel companion, offering an extensive range of services including flights, hotels, trains, car rentals, guided tours, e-sims, and travel insurance. With thousands of flight routes and hotel options from top brands like British Airways, Marriott, and Hilton, planning your next holiday is both simple and rewarding.

Enjoy exclusive app-only discounts, flexible cancellation policies, and real-time flight updates. Earn Trip Coins travel credit with every booking and unlock member benefits such as free airport lounge access. Trusted for its excellent customer service on Trustpilot, Trip.com provides free 24/7 English-speaking customer support, ensuring peace of mind throughout your journey. Multiple payment options including credit cards, PayPal, Google Pay, and Apple Pay make booking easy and secure. Download Trip.com today and start your next adventure with confidence!

## Rankings

- #1,864 — Overall
- #30 — Travel and local (Free)
- #50 — Top app in South Korea
- #88 — Top app in Malaysia
- #102 — Top app in Turkey
- #108 — Top app in United Kingdom

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_SURFACE_FLINGER`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DETECT_SCREEN_CAPTURE`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.INTERNET`
- `android.permission.MANAGE_DEVICE_POLICY_MANAGED_SUBSCRIPTIONS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.POST_PROMOTED_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_MEDIA_VISUAL_USER_SELECTED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.coloros.mcs.permission.RECIEVE_MCS_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.heytap.mcs.permission.RECIEVE_MCS_MESSAGE`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA`
- `com.nets.netspay.QR_TRANSACTION`
- `ctrip.english.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `ctrip.english.permission.C2D_MESSAGE`
- `ctrip.english.permission.MIPUSH_RECEIVE`

## Review summary

Users praise ease of use and savings, but report persistent issues with customer service, refunds and pricing, plus several technical/UX glitches that affect reliability.

### Pros

- Easy to use / user-friendly interface
- Great savings / price comparison features
- Smooth bookings, fast confirmations, and refunds when issues arise
- Covers flights and hotels with straightforward search

### Cons

- Poor customer service and trust issues (unhelpful agents, deceptive-feel policies)
- Refund delays / pricing disputes with third-party providers and refunds not processed promptly
- Technical/UX problems (checkout glitches, lag, 3D security not working, map/search data missing or not intuitive)
- Reliability concerns (booking not always dependable, slow responses)

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Source: [Chrome-Stats](https://chrome-stats.com/d/ctrip.english)