# RailMadad

> Now you can lodge your complaint & suggestions using 'RailMadad' mobile app.

Canonical page: [https://chrome-stats.com/d/cris.railmadad](https://chrome-stats.com/d/cris.railmadad)

## Overview

- **ID:** `cris.railmadad`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Centre for Railway Information Systems
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 3,354,618
- **Last updated:** 2026-08-11
- **First published:** 2026-07-29
- **Publisher country:** IN
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=cris.railmadad)
- **Website:** [http://www.railmadad.indianrailways.gov.in](http://www.railmadad.indianrailways.gov.in/)
- **Privacy policy:** [https://railmadad.indianrailways.gov.in/madad/privacyPolicy.html](https://railmadad.indianrailways.gov.in/madad/privacyPolicy.html)

## Description

RailMadad is a dedicated app designed to empower railway passengers by enabling them to lodge complaints and suggestions conveniently via both mobile and web platforms. The app provides a streamlined interface for users to report issues related to train travel, station services, and other railway-related concerns.

One of the key features of RailMadad is its real-time feedback mechanism, which allows passengers to track the status of their complaints and receive timely updates on the resolution progress. This transparency enhances passenger satisfaction and ensures accountability within the railway services.

## Rankings

- #32,208 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/cris.railmadad)