# SN Utils - Tools for ServiceNow

> Productivity tools for ServiceNow — Edge Edition, offered by SN Utils B.V. Not affiliated with ServiceNow, Inc.

Canonical page: [https://chrome-stats.com/d/cpppnajnconeddhhoadibooafkhhalfd](https://chrome-stats.com/d/cpppnajnconeddhhoadibooafkhhalfd)

## Overview

- **ID:** `cpppnajnconeddhhoadibooafkhhalfd`
- **Platform:** Edge
- **Type:** Edge add-on
- **Status:** Available
- **Publisher:** arnoudkooi
- **Category:** Developer tools
- **Users:** 65,772
- **Rating:** 4.80 / 5 (31 ratings)
- **Version:** 10.2.2.5
- **Last updated:** 2026-09-08
- **First published:** 2022-01-12
- **Size:** 7.58 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Edge Add-on Store](https://microsoftedge.microsoft.com/addons/detail/cpppnajnconeddhhoadibooafkhhalfd)
- **Website:** [https://www.arnoudkooi.com](https://www.arnoudkooi.com/)
- **Privacy policy:** [https://snutils.com/legal/privacy-agreement](https://snutils.com/legal/privacy-agreement)

## Description

**SN Utils** is a productivity toolkit for ServiceNow that works directly in Microsoft Edge without apps, update sets, or server-side changes. Use 60+ slash commands to navigate, search, and run actions, while features such as technical names, instance tags, favicon badges, node switching, keyboard shortcuts, and context menus help you work faster.

Developers can use the Monaco Editor with ServiceNow API autocomplete, live VS Code editing through ScriptSync, background script tools, code snippets, and GlideRecord template generation. The add-on also supports record inspection, table and schema navigation, update set management, Privacy Mode, and optional Pro features including Sidekick, AI-assisted command building, cloud sync, and team sharing.

## Rankings

- #583 — Overall
- #45 — Developer tools
- #7 — tools

## Permissions and access

### Permissions

- `activeTab`
- `declarativeContent`
- `storage`
- `contextMenus`
- `cookies`
- `sidePanel`

### Host permissions

- `https://*.service-now.com/*`
- `https://*.servicenowservices.com/*`

### Content script matches

- `*.service-now.com`
- `*.servicenowservices.com`

## Safety

- **Risk impact:** Moderate risk impact
- **Risk likelihood:** Low risk likelihood

### Analysis details

- Injects scripts into web pages, which may alter or extract site contents, resulting in a substantial risk.
- This extension was recently updated in the past month. New updates may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

## Review summary

Users consistently praise SN Utils as a time-saver and essential toolkit for ServiceNow admins and developers, with a strong emphasis on its features, shortcuts, and custom slash commands. The main recurring drawbacks are domain/environment compatibility gaps (desiring support for additional domains like \*.servicenowservices.com and GCC) and a UX bug with long user-name pre-filling. Overall, teams widely adopt the extension and view it as highly beneficial.

### Pros

- Time-saving and speed-boosting through numerous features and shortcuts.
- Game changer for both developers and admins; highly indispensable in daily work.
- Powerful tool belt with slash commands and the ability to create custom commands (with VSCode integration).
- Broad team adoption and strong positive recommendations across roles.

### Cons

- Domain/environment compatibility gaps; requests for broader support including \*.servicenowservices.com and GCC environments and related redirect URL coverage.
- User tab UX bug where long user names do not reliably pre-fill.
- Requests for expanded domain coverage to ensure consistent behavior across more ServiceNow domains and environments.

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Source: [Chrome-Stats](https://chrome-stats.com/d/cpppnajnconeddhhoadibooafkhhalfd)