# Zonka Feedback and Surveys

> Take Customer Surveys, Kiosk Surveys, Offline Surveys, NPS CES CSAT Effortlessly

Canonical page: [https://chrome-stats.com/d/com.zonka.feedback](https://chrome-stats.com/d/com.zonka.feedback)

## Overview

- **ID:** `com.zonka.feedback`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Classic Informatics
- **Category:** BUSINESS
- **Downloads:** 14,826
- **Rating:** 3.60 / 5 (111 ratings)
- **Version:** 4.72
- **Last updated:** 2025-05-02
- **First published:** 2014-10-15
- **Publisher country:** IN
- **Size:** 36 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.zonka.feedback)
- **Website:** [https://www.zonkafeedback.com](https://www.zonkafeedback.com/)
- **Privacy policy:** [https://www.zonkafeedback.com](https://www.zonkafeedback.com/)

## Description

### Zonka Feedback & Surveys: The Ultimate Customer Feedback Tool

Zonka Feedback & Surveys revolutionizes how businesses collect customer feedback with a comprehensive survey app and tool. Supporting Android devices, tablets, iPads, kiosks, and web surveys, it works even offline, enabling seamless data collection anywhere. Businesses can design customized surveys using various templates including NPS, CES, CSAT, and emoticon-based scales to capture customer emotions effectively.

The platform offers diverse use cases from kiosk surveys in public spaces to event feedback, market research, patient satisfaction, and employee engagement. Multi-channel distribution via email, SMS, mobile, and web ensures wide reach, while multi-lingual surveys break language barriers. Comprehensive analytics provide detailed graphical reports, instant alerts, and automated actions to improve customer experience. Integration with tools like Salesforce, Zendesk, HubSpot, and Slack enhances productivity for enterprises and chains managing multiple locations.

## Rankings

- #487,799 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PRIVILEGED_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.zonka.feedback.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Most reviewers praise Zonka Feedback for being user-friendly, offering robust survey creation with professional templates, and helping businesses collect actionable feedback. Multiple users highlight excellent customer support and suitability for SMBs and on-premises/offline use. There are no complaints that appear across multiple reviews; a few isolated negative reports exist but are not common.

### Pros

- Very easy to use / user-friendly interface (multiple mentions)
- Strong survey creation tools and professional in-built templates
- Helpful for collecting customer feedback and growing businesses
- Responsive and cooperative customer support team
- Works well for on-premises/offline use and SMB needs

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.zonka.feedback)