# ZDialer by Zoho Voice

> Business calling, simplified

Canonical page: [https://chrome-stats.com/d/com.zoho.zdialer](https://chrome-stats.com/d/com.zoho.zdialer)

## Overview

- **ID:** `com.zoho.zdialer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Zoho Corporation
- **Category:** COMMUNICATION
- **Downloads:** 96,152
- **Rating:** 3.69 / 5 (1,540 ratings)
- **Version:** 3.2.2
- **Last updated:** 2026-08-20
- **First published:** 2022-02-02
- **Publisher country:** US
- **Size:** 57 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.zoho.zdialer)
- **Website:** [https://zoho.com/voice/](https://zoho.com/voice/)
- **Privacy policy:** [https://www.zoho.com/privacy.html](https://www.zoho.com/privacy.html)

## Description

ZDialer by Zoho Voice is a powerful yet lightweight cloud telephony app tailored for small and medium businesses. It lets you unify your entire team under one account, easily assigning roles such as admins, supervisors, and technicians with customizable user privileges.

With ZDialer, you can purchase local and international phone numbers from multiple countries and either assign unique numbers to team members or share a single number across your team. Deep integrations with Zoho CRM, Desk, and Bigin streamline workflows by displaying caller details and enabling call handling directly from CRM and helpdesk platforms. Feature-rich capabilities include IVRs, Call Queues, Business Hours, Holidays, Live Call Monitoring, Call Transfer, Call Recording, Voicemail, and comprehensive Call Logs. Enjoy cost-efficient local and global calls via internet connection, powered by purchasable voice credits — enhancing your business communication experience seamlessly.

## Rankings

- #225,524 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ANSWER_PHONE_CALLS`
- `android.permission.BIND_TELECOM_CONNECTION_SERVICE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.PREVENT_POWER_KEY`
- `android.permission.READ_CALL_LOG`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_CREDENTIALS`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.zoho.zdialer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate that ZDialer integrates well with the Zoho ecosystem and provides an international telephony solution. However, many encounter frequent crashes, white or blank screens after login, and critical call audio issues including no sound or forced speaker mode. Notifications for calls and SMS often fail, and the app lacks essential features such as call recording and Bluetooth support. The user interface is considered basic and buggy, leading to a subpar experience. Overall, while promising, the app requires significant improvements to be fully reliable and feature-rich.

### Pros

- Great telephony app from Zoho
- Provides international phone system capabilities
- Integrates with Zoho ecosystem for users familiar with Zoho products

### Cons

- App frequently crashes or gets stuck on white/blank screen after login
- Issues with call audio: no sound, forced speaker mode, or inability to switch audio output
- App often fails to ring or notify incoming calls and SMS messages
- Lacks key features like call recording, note-taking, reminders, Bluetooth audio support, and power dialer capabilities
- Poor user interface with bugs and limited functionality such as no file attachments and basic UI design

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- [Ring.io Power Dialer](https://chrome-stats.com/d/com.ringio.app) — 221 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.zoho.zdialer)