# Ziwo > Your contact center, redefined: Call, manage, stay connected—anytime, anywhere! Canonical page: [https://chrome-stats.com/d/com.ziwoagent](https://chrome-stats.com/d/com.ziwoagent) ## Overview - **ID:** `com.ziwoagent` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** ZIWO - **Category:** COMMUNICATION - **Downloads:** 6,583 - **Version:** 1.9.2 - **Last updated:** 2026-08-31 - **First published:** 2025-02-13 - **Publisher country:** AE - **Size:** 57 MB - **Data as of:** 2026-09-12 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ziwoagent) - **Website:** [https://www.ziwo.io/](https://www.ziwo.io/) - **Privacy policy:** [https://www.ziwo.io/privacy/](https://www.ziwo.io/privacy/) ## Description Your Contact Center at Your Fingertips

The ZIWO Agent App empowers you to use your cloud contact center effortlessly from your mobile device. With a brand-new design and enhanced features, staying connected with your clients has never been more seamless.

Whether you’re making calls, managing contacts, or updating your status, the ZIWO Agent App ensures a user-friendly, reliable, and efficient experience—anywhere, anytime.

Key Features
📞 Calling Made Easy
Make, receive, and transfer calls directly from your phone.
Access detailed call history with inbound, outbound, and missed calls in a single view.
Filter calls by date, week, month, or custom date ranges.

📋 Contact Management
Access your phonebook and ZIWO contacts in one place.
Easily create new contacts on the go.
Use tags directly from the contact view for better organization.

⚙️ Profile and Settings
Update your agent profile and manage settings easily.
Configure roaming settings for uninterrupted service.
Change your status (available, on break, in a meeting, etc.) directly from the app.

🔔 Advanced Notifications
Stay informed with smarter, more advanced notifications to keep you updated.

🔑 Reset Password with Ease
Securely reset your password using a magic link.


Why ZIWO Agent App?
With the ZIWO Agent App, you’re always in control. Whether you're on the move or at your desk, ZIWO’s latest update combines powerful features with a sleek interface to keep your communication smooth, effective, and secure.

Download the new ZIWO App today and transform the way you manage your contact center!

What’s New in This Version?
Sleek New Design & Improved Usability: Enjoy an updated interface and navigate more easily with a user-friendly design
Enhanced Contact Management: Manage phonebook, ZIWO contacts, and new contact creation in one place.
Better Agent Settings: Update profiles, configure roaming, and more.
Reset Password with Magic Link: Hassle-free account recovery.
Stability and Performance Improvements: Faster loading, fewer bugs, and enhanced reliability. ## Rankings - #652,716 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_ADSERVICES_AD_ID` - `android.permission.ACCESS_ADSERVICES_ATTRIBUTION` - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_NOTIFICATION_POLICY` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.BLUETOOTH` - `android.permission.BLUETOOTH_ADMIN` - `android.permission.CALL_PHONE` - `android.permission.CAMERA` - `android.permission.CHANGE_NETWORK_STATE` - `android.permission.FOREGROUND_SERVICE` - `android.permission.FOREGROUND_SERVICE_MICROPHONE` - `android.permission.INTERNET` - `android.permission.MANAGE_OWN_CALLS` - `android.permission.MODIFY_AUDIO_SETTINGS` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_APP_BADGE` - `android.permission.READ_CONTACTS` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.READ_PHONE_NUMBERS` - `android.permission.READ_PHONE_STATE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.RECORD_AUDIO` - `android.permission.SCHEDULE_EXACT_ALARM` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.USE_FULL_SCREEN_INTENT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `android.permission.WRITE_EXTERNAL_STORAGE` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.android.vending.CHECK_LICENSE` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.google.android.gms.permission.AD_ID` - `com.google.android.providers.gsf.permission.READ_GSERVICES` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `com.ziwoagent.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.ziwoagent.permission.C2D_MESSAGE` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Similar extensions and apps - [Ziwo Agent](https://chrome-stats.com/d/com.ziwo.appagent) — 5,429 users - [WhatsZo Call App](https://chrome-stats.com/d/com.sgrcreations.whatszocall) — 54 users - [WoiceApp](https://chrome-stats.com/d/com.woicemobile.woicemobile) — 2,062 users - [Quickom Contact Center](https://chrome-stats.com/d/com.beowulfchain.quickom.callcenter) — 902 users - [Zia CRM](https://chrome-stats.com/d/com.zia.crm) — 50 users - [Wazo](https://chrome-stats.com/d/com.wazo) — 12,835 users - [Zyiba Caller](https://chrome-stats.com/d/com.app.zyiba) — 26 users - [ZDialer by Zoho Voice](https://chrome-stats.com/d/com.zoho.zdialer) — 95,911 users, 3.69 / 5 - [Zylinc Navigator](https://chrome-stats.com/d/com.zylinc.navigator) — 24 users - [Moby](https://chrome-stats.com/d/es.jusan.moby) — 156 users - [ZIRNET VoIP](https://chrome-stats.com/d/zirnetvoip.android) — 51 users - [RingQ](https://chrome-stats.com/d/com.ringq.app) — 716 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.ziwoagent)