# Ziply Fiber

> Manage your Ziply Fiber account right from your smartphone or tablet

Canonical page: [https://chrome-stats.com/d/com.ziplyfiber.myziply2](https://chrome-stats.com/d/com.ziplyfiber.myziply2)

## Overview

- **ID:** `com.ziplyfiber.myziply2`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Ziply Fiber
- **Category:** BUSINESS
- **Downloads:** 72,715
- **Rating:** 2.23 / 5 (176 ratings)
- **Version:** 1.6.7
- **Last updated:** 2026-09-14
- **First published:** 2023-09-22
- **Publisher country:** US
- **Size:** 63 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ziplyfiber.myziply2)
- **Website:** [https://www.ziplyfiber.com](https://www.ziplyfiber.com/)
- **Privacy policy:** [https://ziplyfiber.com/corporate/privacy-policy](https://ziplyfiber.com/corporate/privacy-policy)

## Description

The Ziply Fiber Chrome extension lets you manage your Ziply Fiber account conveniently from your smartphone or tablet. Features include viewing and paying bills, setting up automatic payments, comparing past bills, and managing appointments such as viewing, rescheduling, or canceling service visits. You can also track pending orders, upgrade your service speed without calls or new equipment, chat live with support agents, and update your profile or add users.

The app simplifies account management by offering top troubleshooting solutions and alerts for fiber availability at your address. Upcoming features include self-service troubleshooting tools and live outage notifications. Access to the same services is available via browser at http://ziplyfiber.com/myaccount/login. Transition support is available for MyZiply App users to move to the new Ziply Fiber app for a seamless experience.

## Rankings

- #255,742 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.ziplyfiber.myziply2.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users consistently report that the Ziply Fiber app suffers from frequent loading failures, login problems, and a poor user interface that hampers bill payment and account management. Customer service, often outsourced and unresponsive, exacerbates frustration. Billing inaccuracies and lack of notifications cause distrust. However, some users note that the app functions for basic tasks after reinstalling or that direct customer service interactions have been satisfactory. Overall, the app is seen as unreliable and in need of significant improvement to meet user expectations.

### Pros

- Some users found the app works for basic tasks after updates or reinstalls.
- Customer service has been satisfactory for some users when contacted directly.
- The app functions adequately for a few long-term users.
- Scheduled technician visits help resolve issues promptly for some customers.
- The app provides basic account access and billing functions when it loads properly.

### Cons

- App frequently fails to load account information or billing details.
- Users face persistent login issues, including password resets that do not clarify errors.
- The app is slow, hangs, and sometimes crashes, making bill payments difficult or impossible.
- Customer service is criticized as unhelpful, with long hold times and outsourced support centers.
- Billing issues such as insufficient notifications, hidden back due amounts, and unfair penalties are common complaints.

## Similar extensions and apps

- [Zion Fiber](https://chrome-stats.com/d/zion.digital.app) — 68 users
- [Fiberlux App](https://chrome-stats.com/d/com.fiberlux.app) — 465 users
- [FiberSpeed](https://chrome-stats.com/d/com.rcell.fiberspeedApp) — 5,172 users
- [Fiberlink](https://chrome-stats.com/d/com.r3r.fiberlink) — 48 users
- [Fiber Blaze](https://chrome-stats.com/d/teratomo.app.dasca_customer) — 161,371 users
- [Celestial Link](https://chrome-stats.com/d/synnefo.celestiallink.customer) — 45 users
- [Zing Fibre](https://chrome-stats.com/d/za.co.zingfibre.portal) — 14,562 users
- [Bras Fiber](https://chrome-stats.com/d/com.r3r.brasfiber) — 635 users
- [Link Fibra](https://chrome-stats.com/d/com.linkfibra.app) — 234 users
- [Mi NeoFiber](https://chrome-stats.com/d/ar.com.mineofiber.app) — 239 users
- [My Netfiber](https://chrome-stats.com/d/com.iintelligas.netfiber.ibroadband) — 18 users
- [ZENET FIBRA](https://chrome-stats.com/d/com.r3r.zenetfibra) — 1,732 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.ziplyfiber.myziply2)