# Zappos: Shoes, Clothes & More

> The Zappos app can help you weave fun, function, and style into your wardrobe.

Canonical page: [https://chrome-stats.com/d/com.zappos.android](https://chrome-stats.com/d/com.zappos.android)

## Overview

- **ID:** `com.zappos.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Zappos.com
- **Category:** SHOPPING
- **Downloads:** 11,129,001
- **Rating:** 4.49 / 5 (57,353 ratings)
- **Version:** 15.7.2
- **Last updated:** 2026-09-01
- **First published:** 2011-03-24
- **Publisher country:** US
- **Size:** 43 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.zappos.android)
- **Website:** [http://www.zappos.com/zappos-apps](http://www.zappos.com/zappos-apps)
- **Privacy policy:** [http://www.zappos.com/privacy-policy](http://www.zappos.com/privacy-policy)

## Description

Discover the Zappos Chrome extension—the perfect fashion companion that offers easy access to a massive selection of footwear, clothing, handbags, and accessories. Enjoy perks like free shipping and returns with no minimum purchase, 24/7 customer service via call or text, and a seamless shopping experience featuring advanced search filters, detailed product visuals, and secure checkout options.

Explore popular brands such as Birkenstock, adidas, UGG®, HOKA, and Steve Madden, with styles for women, men, and kids. The app enhances your wardrobe with shoes ranging from sneakers to boots, along with clothing, bags, and accessories. Plus, create and share favorite item lists, track orders, and manage returns effortlessly. Join millions of satisfied shoppers and elevate your style with the Zappos app!

## Rankings

- #12,840 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.READ_SYNC_STATS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_CREDENTIALS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.zappos.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.zappos.android.permission.MAPS_RECEIVE`

## Review summary

Most reviews cite major usability and reliability issues: buggy checkout, orders stuck in processing, lack of real-time tracking, and search/filter glitches with duplicate results. The app is frequently unstable and can force sign-in loops. Customer service experiences are mixed and complaints about responsiveness are common. A minority still praise Zappos for its catalog size, fast shipping, and product quality.

### Pros

- Large product selection and a wide catalog of shoes and clothing
- Easy ordering process and generally fast shipping when the app works
- Some positive feedback on customer service and product quality
- Noted for quick delivery to locations like Puerto Rico

### Cons

- Checkout/basket is often buggy or non-functional
- Orders frequently stay in 'processing' without real-time status updates
- Search results show duplicate items and filtering is clunky
- App is unstable, with crashes, freezes, and sign-in/login loops
- Customer support is inconsistent and discount codes may not work

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.zappos.android)