# Yay.com

> Yay.com Business VoIP

Canonical page: [https://chrome-stats.com/d/com.yay.android\_app](https://chrome-stats.com/d/com.yay.android_app)

## Overview

- **ID:** `com.yay.android_app`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** YayYay Limited
- **Category:** COMMUNICATION
- **Downloads:** 15,396
- **Rating:** 3.00 / 5 (58 ratings)
- **Version:** 8.3.5
- **Last updated:** 2025-09-18
- **First published:** 2018-10-03
- **Publisher country:** GB
- **Size:** 34 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.yay.android_app)
- **Website:** [https://www.yay.com](https://www.yay.com/)
- **Privacy policy:** [https://www.yay.com/about/privacy/](https://www.yay.com/about/privacy/)

## Description

Yay.com Business VoIP transforms your smartphone into a powerful business phone, enabling HD VoIP calls from anywhere at a fraction of mobile operators' costs. Effortlessly connect with colleagues and customers using features like preferred outbound caller ID, click-to-call from call logs, call recording, and integration with your address book for seamless communication.

Designed with simplicity and flexibility in mind, the Yay.com app offers a wide range of advanced functionalities including conference bridges, customizable welcome messages, customer phone menus, music on hold, call recording storage, advanced routing, and call queuing. Join thousands of customers who trust Yay.com daily to make millions of business calls, ensuring professional and efficient communication wherever you are. Check operational status anytime at https://status.yay.com.

## Rankings

- #480,412 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.PROCESS_OUTGOING_CALLS`
- `android.permission.READ_CALL_LOG`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALL_LOG`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.yay.android_app.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Multiple users commend the Yay.com app for its ease of use, reliability, and helpful customer support. However, consistent Bluetooth audio problems that prevent headset use, poor call quality, app crashes on specific Android devices, and missing features like voicemail customization and message alerts are predominant issues. Additionally, notifications and incoming calls do not always integrate smoothly with the Android interface, causing inconvenience. While the app is praised for enabling productive remote communication, several core functionality flaws diminish overall user experience.

### Pros

- Easy to use and reliable as a VoIP softphone app for Yay service.
- Good customer service, responsive and helpful in resolving issues.
- App is rock solid and works well most of the time for long-term users.
- Allows users to communicate remotely effectively, aiding productivity.
- Free trial available to test basic features before subscription.

### Cons

- Bluetooth connectivity issues preventing headset/audio use are frequently reported.
- Poor call quality during inbound and outbound calls noticed by multiple users.
- App crashes on certain Android devices (e.g., Samsung S10e) when accessing Contacts.
- Lack of features like Message Waiting Indicator (MWI) and customizable voicemail dialing.
- Notifications and call answering are inconvenient, requiring manual app opening and causing screen issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.yay.android_app)