# Xpert HelpDesk

> XpertPharm Support: Report your problems and track their rapid resolution.

Canonical page: [https://chrome-stats.com/d/com.xpertsoft.help\_desk\_mobile](https://chrome-stats.com/d/com.xpertsoft.help_desk_mobile)

## Overview

- **ID:** `com.xpertsoft.help_desk_mobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** XpertSoft
- **Category:** BUSINESS
- **Downloads:** 312
- **Version:** 1.0.11
- **Last updated:** 2026-04-30
- **First published:** 2026-02-01
- **Publisher country:** DZ
- **Size:** 30 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.xpertsoft.help_desk_mobile)
- **Website:** [https://account.xpertsoft-dz.com](https://account.xpertsoft-dz.com/)
- **Privacy policy:** [https://account.xpertsoft-dz.com/fr/mobile/privacy](https://account.xpertsoft-dz.com/fr/mobile/privacy)

## Description

Help Desk Mobile is the official XpertSoft customer support app.<br><br>It allows you to stay in direct contact with the XpertSoft maintenance team and easily manage all your support requests related to XpertSoft solutions.<br><br>Designed for XpertSoft customers, the app guarantees fast, clear, and efficient tracking of your incidents, regardless of the software used or where you are.<br><br>Main features:<br><br>• Quick and intuitive ticket creation<br>Report an incident or ask a question about your XpertSoft solution in seconds.<br><br>• Real-time tracking<br>Check the status of your requests at any time: Pending, In progress, Resolved.<br><br>• Attachment options<br>Attach screenshots, photos, or files to facilitate diagnosis by our technicians.<br><br>• Integrated messaging<br>Communicate directly with the XpertSoft support team via the comments section of each ticket.<br><br>• Complete History<br>Access all your past requests and completed interventions.<br><br>Download Help Desk Mobile and benefit from seamless, transparent, and professional support for all your XpertSoft solutions.

## Rankings

- #1,550,636 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.xpertsoft.help_desk_mobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.xpertsoft.help_desk_mobile)