# Xiaomi Service+

> One-stop solution for all service needs of Xiaomi India customers

Canonical page: [https://chrome-stats.com/d/com.xiaomi.mi\_care](https://chrome-stats.com/d/com.xiaomi.mi_care)

## Overview

- **ID:** `com.xiaomi.mi_care`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Xiaomi Technology India Private Limited
- **Category:** BUSINESS
- **Downloads:** 32,759,662
- **Rating:** 4.02 / 5 (10,976 ratings)
- **Last updated:** 2025-06-25
- **Data as of:** 2025-10-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.xiaomi.mi_care)
- **Privacy policy:** [https://miservicemanager.mi.com/termsAndConditions.html](https://miservicemanager.mi.com/termsAndConditions.html)

## Description

Xiaomi Service+ is the comprehensive solution for Xiaomi customers in India seeking efficient and convenient after-sales support. This Chrome extension allows users to easily book appointments, access self-help resources, and connect with AI bots or live agents for customer assistance. Users can effortlessly find authorized service centers and manage their grievance portal with complaint tracking features.

Additionally, Xiaomi Service+ offers verification of spare parts pricing and personalized repair cost estimations, delivering transparency and peace of mind. Eligible customers can also enjoy exclusive perks through the Xiaomi Priority Club, enhancing the post-purchase experience. Download Xiaomi Service+ to simplify and enhance your Xiaomi product support journey right at your fingertips.

## Review summary

Many users are dissatisfied with the Xiaomi Service+ app due to login problems, crashes, and non-functioning features. Several customers reported poor customer service, unfulfilled warranty repairs, and misleading warranty information. While some found friendly staff and quick repairs at service centers, the dominant experiences involve delays, denied claims, and ineffective app functionalities, leading to frustration and distrust among users.

### Pros

- Some users experienced friendly and helpful staff at service centers.
- Certain service centers provided quick and effective repairs.
- Occasionally, clear communication and timely service completion were reported.

### Cons

- The app frequently fails to work properly, including login issues and crashes.
- Poor customer service and unhelpful response to warranty claims were common complaints.
- Users reported issues with Xiaomi TV repairs, including refusal to fix under warranty and delays in service.
- Complaints about misleading warranty coverage and high unexpected service charges.
- Issues with the app’s booking system, making it difficult or impossible to schedule technician visits.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.xiaomi.mi_care)