# 3Shape Communicate

> Lab/Dentist communication tool

Canonical page: [https://chrome-stats.com/d/com.x3shape.android.communicate](https://chrome-stats.com/d/com.x3shape.android.communicate)

## Overview

- **ID:** `com.x3shape.android.communicate`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** 3Shape A/S
- **Category:** TOOLS
- **Downloads:** 42,812
- **Rating:** 4.67 / 5 (111 ratings)
- **Version:** 5.2.3
- **Last updated:** 2026-03-16
- **First published:** 2016-03-22
- **Publisher country:** DK
- **Size:** 52 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.x3shape.android.communicate)
- **Website:** [http://www.3shape.com](http://www.3shape.com/)
- **Privacy policy:** [https://www.3shape.com/en/privacy-policy](https://www.3shape.com/en/privacy-policy)

## Description

**3Shape Communicate** is a powerful communication tool designed for dentists and lab technicians to collaborate efficiently no matter where they are. This Chrome extension enables seamless sharing of 3D scans, dental designs, and images on-the-go, allowing both parties to inspect, approve, or reject work remotely 24/7. By using this app, users can save valuable time and minimize costly remakes, enhancing workflow in busy dental environments.

Compatible with Chrome, Microsoft Edge, and Samsung Internet browsers, 3Shape Communicate ensures accessibility beyond desktop computers. While older devices might face limitations handling larger 3D models, the app offers a reliable solution for real-time dental collaboration, making it indispensable for modern dental practices and laboratories.

## Rankings

- #319,368 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BIND_NOTIFICATION_LISTENER_SERVICE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_CONFIGURATION`
- `android.permission.INTERNET`
- `android.permission.MANAGE_DOCUMENTS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_LOGS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.x3shape.android.communicate.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate 3Shape Communicate's positive impact on dental workflows, evolving functionality, and lab communication. However, multiple users report crashes, synchronization failures, issues with notifications (duplicates and excess), and certain features like smile design and 3D preview not working properly. Login difficulties and forced installations also affect usability. Overall, while the app shows promise and progress, several critical bugs and feature gaps limit user satisfaction.

### Pros

- App has evolved nicely over time.
- Facilitates good communication with dental labs and improves working relationships.
- Contributes positively to the dentistry field and patient case management.

### Cons

- App crashes or fails to open properly.
- Synchronization issues with cloud and patient data, including photo attachments.
- Problems with notifications: receiving duplicate or excessive push notifications without proper settings.
- Certain features like smile design, shade tabs, and 3D preview not functioning or incomplete.
- Login issues with the app; some users can only log in via the website.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.x3shape.android.communicate)