# Rider - Smart Deliveries

> View and track your orders using the smartest delivery service in town.

Canonical page: [https://chrome-stats.com/d/com.withrider.customerapp](https://chrome-stats.com/d/com.withrider.customerapp)

## Overview

- **ID:** `com.withrider.customerapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TRUCK IT IN PTE. LTD.
- **Category:** TOOLS
- **Downloads:** 140,137
- **Rating:** 3.38 / 5 (1,507 ratings)
- **Version:** 2.6.3
- **Last updated:** 2023-08-21
- **First published:** 2019-10-17
- **Publisher country:** SG
- **Size:** 4.69 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.withrider.customerapp)
- **Website:** [http://withRider.com](http://withrider.com/)
- **Privacy policy:** [http://policies.withrider.com/Apps\_privacypolicy.html](http://policies.withrider.com/Apps_privacypolicy.html)

## Description

Rider - Smart Deliveries is Pakistan's pioneering digital logistics service designed to transform parcel delivery through cutting-edge technology and optimization. With this Chrome extension, users gain the power to view live statuses of their online orders, ensuring transparency and real-time updates throughout the delivery journey. The built-in Live Chat feature provides immediate assistance for any queries or issues, enhancing customer support.

Utilizing GPS-enabled pinpoint accuracy, Rider guarantees faster and smarter deliveries right to your doorstep. By bridging traditional riders with digital tools, the service offers a seamless and stress-free experience, revolutionizing how users interact with their parcels. Stay connected and follow Rider on Facebook (@withRider) and Instagram (with_rider) for updates and new features.

## Rankings

- #189,049 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.REORDER_TASKS`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.withrider.customerapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users find the Rider app conceptually useful with detailed delivery statuses and good graphics, but it is plagued by crashes, inaccurate tracking, and poor customer support. Multiple reviews report delayed or lost deliveries, nonworking search and refresh functions, and problematic live tracking. Many users are frustrated with unresponsive customer service and incorrect courier contacts, leading to a poor overall experience.

### Pros

- The app provides detailed status descriptions for deliveries.
- The app has a good graphical interface.
- The app concept of tracking deliveries is appreciated by users despite the issues.

### Cons

- The app frequently crashes, especially when accessing delivery details or tracking.
- Delivery tracking information is often inaccurate or unavailable, with some deliveries delayed or lost.
- Customer service is poor, with unresponsive or ineffective support and incorrect courier contact information.
- The search and refresh functions and the ability to view delivery history are broken or nonfunctional.
- Live tracking feature is missing or shows incorrect locations, causing frustration.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.withrider.customerapp)