Wildberries

Name: Wildberries
Rating: 4.8591065 (7883467 reviews)
Author: Wildberries LLC

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Wildberries is a comprehensive digital marketplace offering over 500 million products ranging from cozy unicorn slippers to essential washing machines. With a focus on customer convenience, 80% of orders are delivered the next day, ensuring speedy service. Customers can order to pick-up points across six countries—Russia, Uzbekistan, Kazakhstan, Kyrgyzstan, Belarus, and Armenia—with more than 36,000 locations, including courier and parcel terminal deliveries in Russia.

Enjoy flexible payment options such as WB Wallet with exclusive discounts or card payments, often without prepayment until order pickup. Wildberries features a dedicated sales section compiling daily promotions from Wildberries itself, multiple sellers, and personalized offers. Powerful search filters by price, rating, size, brand, and color help find desired items quickly. Users can also save favorites in a deferred list to track price drops or plan future purchases. The Wildberries app enables seamless shopping anytime, anywhere, making it easy to grab last-minute essentials or gifts at any hour.

App Shopping E-Commerce Utilities

By:: Wildberries LLC
Downloads:: 126,506,305 387.84K
Rating:: 4.86

(7,883,467) 32,970 new ratings
Version:: 0 Last updated: 2025-06-20
Creation date:: 2012-10-12
Email:: mo*****@wildberries.ru
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 981 ▲ 1

User reviews

Users find the Wildberries app's interface useful and appreciate features like payment on delivery and purchase history. However, many complain about poor customer support, frequent and long delivery delays, lack of English language support, synchronization issues between app and web versions, and technical flaws such as unreliable search filters and inconsistent price updates. The app is generally user-friendly but hampered by these significant service and usability problems.

Pros

Useful and user-friendly interface with good accessibility.
No upfront payment required; payment on receiving the goods is appreciated.
Good delivery options and availability of products at competitive prices with discounts.
Stores purchase history for easy reordering.
The app is generally nice and easy to use despite some issues.

Cons

Customer support is largely unhelpful, slow to respond, or provides repeated copy-paste answers.
Delivery times are frequently delayed significantly, sometimes for over a month, with poor or no order tracking.
Language barrier issues: lack of English language option or translator in the app.
App and web versions lack synchronization, causing confusion in order and wishlist information.
Technical problems including inaccurate search filters, fluctuating prices, poor notification handling, and app performance issues such as excessive data storage.

Recent reviews

It is certainly not perfect, but I'm overall satisfied. My biggest issue was that the app and the web were not synchronized, so purchases from one end didn't appear in the other, but it's been fixed ever since, so I have no complaints as far as the app goes