# Remote Eye

> The leading platform for video assistance

Canonical page: [https://chrome-stats.com/d/com.wideum.remoteeye](https://chrome-stats.com/d/com.wideum.remoteeye)

## Overview

- **ID:** `com.wideum.remoteeye`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Wideum
- **Category:** PRODUCTIVITY
- **Downloads:** 14,546
- **Version:** 3.2.0
- **Last updated:** 2026-07-27
- **First published:** 2017-09-15
- **Publisher country:** ES
- **Size:** 46 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.wideum.remoteeye)
- **Website:** [http://www.remoteeye.com](http://www.remoteeye.com/)
- **Privacy policy:** [https://wideum.com/privacy/](https://wideum.com/privacy/)

## Description

Remote Eye® by Wideum is an innovative online see-what-I-see software designed for technical remote support. It enables field service operators to connect with support teams through real-time video and audio using smart glasses and smartphones, facilitating effective troubleshooting and communication even in low bandwidth network environments.

Key features include unlimited call minutes, unlimited video recordings with storage, multilingual support (English, German, French, Chinese, Spanish, Italian, Japanese), and customizable platforms with corporate branding. Additional services like on-premise installation, integration with enterprise ERP/CRM systems, and prompt online support make Remote Eye® an efficient solution for reducing equipment downtime and travel costs. To use Remote Eye®, users must register a free account via info@wideum.com.

## Rankings

- #489,280 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CAMERA`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `cn.com.moziware.permission.LASER_LAMP`
- `cn.com.moziware.permission.MOZI_API`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.rokid.ai.glass.provider.read`
- `com.wideum.remoteeye.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.wideum.remoteeye)