Premier Inn Hotels

Name: Premier Inn Hotels
Rating: 3.9629629 (5938 reviews)
Author: Whitbread

Search over 800 Premier Inn hotels across the UK, Ireland and Germany.

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The Premier Inn Hotels Chrome extension lets you seamlessly search and book rooms in over 800 Premier Inn hotels across the UK, Ireland, and Germany. Tailored for family holidays, business trips, and weekends away, this extension offers access to the best rates when booking directly.

Easily find hotels by city, name, or nearby landmarks, check room availability, compare amenities, and add extras like Premier Inn Breakfast or Meal Deals. Manage your bookings flexibly with options including Flex, Semi-Flex, and Non-Flex rates. Stay tuned for future updates with exciting new features!

App Travel Productivity E-Commerce

By:

Whitbread

Downloads:

1,296,888 5.14K

Rating:

3.96

(5,938) 16 new ratings

Version:

4.21.1 Last updated: 2025-06-17

Version code:

4210101

Creation date:

2013-12-20

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BROADCAST_PACKAGE_REPLACED
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_BASIC_PHONE_STATE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.SYSTEM_ALERT_WINDOW

Size:

9.83MB

Email:

gu*****@premierinn.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

8 hours ago

Ranking

# 52,216 ▲ 16

User reviews

Users find the Premier Inn Hotels app easy to use and similar to the website, with smooth navigation and quick booking functions. However, multiple reviews report frequent crashes, login and password reset issues, and problems completing bookings, especially with payment processing and room selection. The app often fails to locate existing bookings or loses user data when switching between apps. Information shown about bookings is limited, and communication with hotels via the app is unreliable. Overall, the app has useful features but suffers from stability and usability issues affecting the booking experience.

Pros

App is generally easy and quick to use for bookings and searching hotels.
Offers similar functionality to the website but with a smoother UI and navigation.
Allows quick modification of bookings, even non-flex ones, directly from the app.
Good integration with map views for hotel locations.
Designed to provide an easy booking experience with pending trip tracking.

Cons

App frequently crashes or fails to open, causing frustration.
Issues with logging in, password reset functions, and account creation process.
Booking process problems, including payment failures and inability to complete bookings, especially with pay on arrival or flex booking options.
App sometimes cannot find existing bookings despite correct reference details.
Poor handling of multi-room bookings and limited options for room preferences such as room type or location.
Information shown in booking details is minimal and insufficient.
App data sometimes resets when switching between apps, causing loss of entered information.

Recent reviews

I needed to change my booking to a different date on the day I was due to arrive, (this was a non flex booking) I changed it on the app in less than a minute, excellent.

Am*****, 2025-01-31

Great app, never had any problems except for this week when I tried putting extra room quest name in, it glitched and didn't recognise either the forename or surname. I had to go on website but that's the first time it's happened