# Utility Billing Services

> Allows customers quick and easy access to view and pay their utility bill.

Canonical page: [https://chrome-stats.com/d/com.watersystems.utilitybilling](https://chrome-stats.com/d/com.watersystems.utilitybilling)

## Overview

- **ID:** `com.watersystems.utilitybilling`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Water Systems Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 11,413
- **Rating:** 3.06 / 5 (54 ratings)
- **Version:** 3.1.43.0
- **Last updated:** 2024-12-11
- **First published:** 2019-11-20
- **Publisher country:** US
- **Size:** 32 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.watersystems.utilitybilling)
- **Website:** [https://mybill.watersystems.com](https://mybill.watersystems.com/)
- **Privacy policy:** [https://mybill.watersystems.com/privacypolicy.html](https://mybill.watersystems.com/privacypolicy.html)

## Description

"Utility Billing Services" is a user-friendly Android app that provides quick access to view and pay utility bills from your mobile device. With features like encrypted login credentials, secure credit card storage, and simple one-time payment options, it ensures a fast and secure payment experience. Enjoy peace of mind knowing your information is safe while managing your bills efficiently.

## Rankings

- #536,924 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.WRITE_EXTERNAL_STORAGE`

## Review summary

Users generally like the app's ease of use and ad-free experience, and some appreciate online bill payment. However, recurring issues dominate feedback: instability (freezes/crashes and repeated logins), sign-in/setup problems, an official $5 online payment fee, and trouble accessing or downloading bills. Data loss and account setup failures further degrade reliability. Overall, the app is seen as convenient when it works, but stability, login, billing access, and fee policies are the key pain points that recur across reviews.

### Pros

- Easy to use / user-friendly interface
- No ads
- Online bill payment is available / convenient

### Cons

- Frequent app freezes or crashes and need to re-log in
- Sign-in problems and forgot password often not functioning
- Online payment incurs a $5 convenience fee (perceived as poor value)
- Inability to view or download bills (PDF) or access bill details
- Data loss or account information being erased / trouble setting up the account

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.watersystems.utilitybilling)