# Watani - We hear you

> Saudi Citizen’s Official Platform for Improving Public Services

Canonical page: [https://chrome-stats.com/d/com.watani.android](https://chrome-stats.com/d/com.watani.android)

## Overview

- **ID:** `com.watani.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** The National Center for Performance Measurement
- **Category:** LIFESTYLE
- **Downloads:** 901,168
- **Rating:** 4.05 / 5 (4,446 ratings)
- **Version:** 2.2.11
- **Last updated:** 2024-08-14
- **First published:** 2018-08-02
- **Size:** 33 MB
- **Data as of:** 2025-11-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.watani.android)
- **Website:** [https://watani.gov.sa](https://watani.gov.sa/)
- **Privacy policy:** [https://watani.gov.sa/privacy-policy](https://watani.gov.sa/privacy-policy)

## Description

Watani is the official platform for Saudi citizens, residents, and visitors to engage in the improvement of public services. Through its user-friendly mobile application, users can evaluate various public services, rate their satisfaction levels, and actively participate in the continuous enhancement of community services. Watani empowers the public voice, ensuring that feedback contributes directly to better government service delivery and increased citizen satisfaction across Saudi Arabia.

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.watani.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.watani.android.permission.C2D_MESSAGE`

## Review summary

Users find Watani useful for providing feedback on government services and appreciate its ease of use and role in community improvement. However, many face technical issues such as problems with mobile number verification, app crashes on startup, and restrictions on rooted devices. Interaction within the app is considered low, and some users desire enhanced features like longer feedback input options. Overall, the app is valued but hindered by usability and technical challenges.

### Pros

- Effective platform to communicate feedback on public and government services.
- User-friendly app that saves time and effort.
- Helpful in monitoring governmental processes and services.
- App appreciated for contributing to community development and service improvement.

### Cons

- Issues with mobile number entry and receiving verification codes, preventing login.
- App crashes or kicks users out upon start or login.
- Incompatibility with rooted devices or custom ROMs, causing usability problems.
- Limited interaction and engagement within the app.
- Request for longer feedback input fields to better explain problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.watani.android)