Elsa2Go

Elsa2Go is Volkswagen Group of America’s official mobile Service Lane Technology application designed to support strategic goals, increase dealership profitability, and enhance customer satisfaction.

Built with dealer efficiency and the customer experience in mind, Elsa2Go delivers full end-to-end integration across the Service Core Process — from appointment preparation to vehicle handover. By consolidating systems like i-Wire and ATA/VTA, Elsa2Go eliminates the need for multiple platforms, streamlining service operations and improving workflow.

Key features include:
VIN Scan via Camera
Multi-VIN Entry
Comprehensive Vehicle Summary
Access to ElsaPro-equivalent service information

Elsa2Go empowers technicians and service advisors with mobile access to critical service data, increasing process efficiency and improving JD Power CSI scores. This innovative tool aligns with Volkswagen and Audi brand strategies, including Progressive Retail and 360 Digital, helping to deliver a premium digital experience.

With Elsa2Go, VWGoA sets a new standard for mobile service technology — putting dealers on par with industry leaders while exceeding customer expectations.