# Infinity

> Voxcity's omnichannel communication platform for customer service and IP voice.

Canonical page: [https://chrome-stats.com/d/com.voxcity.infinity](https://chrome-stats.com/d/com.voxcity.infinity)

## Overview

- **ID:** `com.voxcity.infinity`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Voxcity Tecnologia
- **Category:** COMMUNICATION
- **Downloads:** 37
- **Last updated:** 2026-09-05
- **First published:** 2026-06-12
- **Publisher country:** BR
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.voxcity.infinity)
- **Website:** [https://www.voxcity.com.br/](https://www.voxcity.com.br/)
- **Privacy policy:** [https://www.voxcity.com.br/privacidade](https://www.voxcity.com.br/privacidade)

## Description

Infinity is Voxcity&#39;s unified communication hub — designed for customer service teams that need to respond quickly across all channels without switching applications.<br><br>In one place, your team can serve customers via WhatsApp, Instagram, Telegram, Facebook, and internal channels; make and receive professional-quality VoIP calls; and participate in scheduled video conferences and live chat.<br><br>OMNICHANNEL CHAT<br>• Call queue with real-time messaging<br>• Support for WhatsApp, Instagram, Telegram, Facebook, and internal conversations<br>• Templates and quick replies to close calls in fewer clicks<br>• Complete history of each conversation, with search function<br>• Live read, delivery, and typing indicators<br><br>VoIP TELEPHONY<br>• Integrated dialer with call history<br>• High-quality audio via SIP, with low latency<br>• Mute, speakerphone, and DTMF keypad during calls<br>• Incoming call notification even with the app closed<br><br>VIDEO CONFERENCE<br>• Meeting rooms with shareable link<br>• Scheduling invitations via email<br>• Live chat within the meeting<br>• Participant management by the host<br><br>SMART NOTIFICATIONS<br>Real-time alerts for new messages and incoming calls — automatically muted when you are already in the conversation.<br><br>SECURITY AND PRIVACY<br>• Two-factor authentication (2FA)<br>• Encrypted connections (HTTPS/TLS, WSS)<br>• Data hosted on Voxcity servers in Brazil<br><br>Access restricted to Voxcity clients. Learn more at voxcity.com.br.

## Rankings

- #2,399,413 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.voxcity.infinity)