# ViGuide

> ViGuide - the best way to commission a Viessmann boiler

Canonical page: [https://chrome-stats.com/d/com.viessmann.vizard.presentation.release](https://chrome-stats.com/d/com.viessmann.vizard.presentation.release)

## Overview

- **ID:** `com.viessmann.vizard.presentation.release`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Viessmann IT Service GmbH
- **Category:** TOOLS
- **Downloads:** 140,668
- **Rating:** 3.25 / 5 (1,289 ratings)
- **Version:** 2.24.10
- **Last updated:** 2026-08-19
- **First published:** 2021-05-31
- **Publisher country:** DE
- **Size:** 974 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.viessmann.vizard.presentation.release)
- **Website:** [https://www.viessmann-climatesolutions.com/](https://www.viessmann-climatesolutions.com/)
- **Privacy policy:** [https://legal-policies.viessmann-climatesolutions.com/common/privacy-policy.html](https://legal-policies.viessmann-climatesolutions.com/common/privacy-policy.html)

## Description

ViGuide is a specialized Chrome extension designed for trained professionals to commission Viessmann boilers easily and efficiently. This user-friendly app simplifies the commissioning process by guiding installers through every necessary step in the correct order, ensuring a safe and thorough setup. Whether new or experienced with Viessmann models, users can leverage ViGuide to save time and achieve accurate results. Note that ViGuide is intended exclusively for certified professionals; non-certified individuals are advised to contact local certified installers or Viessmann partners for assistance.

## Rankings

- #189,239 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.viessmann.vizard.presentation.release.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

ViGuide is appreciated for enabling remote service and monitoring and simplifying boiler programming when functional. However, most users report persistent technical problems such as pairing failures, forced frequent logins, and complicated setup processes that require multiple calls to technical support. Many find the app unreliable and difficult to use, with issues arising repeatedly during commissioning and monitoring. Missing features and inconsistent functionality detract from the experience, leading some to prefer non-smart alternatives or express disappointment despite the app's potential benefits.

### Pros

- App is useful for service and monitoring, allowing commissioning remotely.
- When it works, it enables easier programming of boilers compared to manual controls.
- The app is mature and informative for some users.

### Cons

- Frequent connectivity and pairing issues, including false internet connection errors and 403 access errors.
- The app often forces repeated logins and does not keep users logged in.
- The setup and commissioning process is complicated, time-consuming, and frustrating.
- Problems with the QR scanner and pairing with devices are common.
- Lack of certain features like language settings and difficulty adding contractors reduce usability.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.viessmann.vizard.presentation.release)