# Surbo Live Chat

> An all in one platform handling customer conversations on the go.

Canonical page: [https://chrome-stats.com/d/com.vfirst.surbochat](https://chrome-stats.com/d/com.vfirst.surbochat)

## Overview

- **ID:** `com.vfirst.surbochat`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ValueFirst Digital Media
- **Category:** COMMUNICATION
- **Downloads:** 13,227
- **Version:** 2.8
- **Last updated:** 2024-06-18
- **First published:** 2020-12-28
- **Publisher country:** IN
- **Size:** 41 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.vfirst.surbochat)
- **Website:** [https://www.vfirst.com/blog/whatsapp-live-agent-seamless-customer-experience/](https://www.vfirst.com/blog/whatsapp-live-agent-seamless-customer-experience/)
- **Privacy policy:** [https://www.vfirst.com/privacy-policy](https://www.vfirst.com/privacy-policy)

## Description

"Surbo Live Chat" is a comprehensive Android app enabling businesses to manage customer interactions seamlessly. With features like live chat, ticket logging, and performance tracking, it empowers users to provide exceptional support anytime, anywhere. The dynamic dashboard updates KPIs in real-time, facilitating efficient communication with customers through various integrations. Users can also manage offline queries and monitor agents' conversations, ensuring a superior customer service experience.

## Rankings

- #506,168 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.vfirst.surbochat)