# National Express Coach

> National Express Coach app makes managing travel on your mobile easy.

Canonical page: [https://chrome-stats.com/d/com.utrack.nationalexpress](https://chrome-stats.com/d/com.utrack.nationalexpress)

## Overview

- **ID:** `com.utrack.nationalexpress`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** National Express Ltd
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 2,460,974
- **Rating:** 3.81 / 5 (12,088 ratings)
- **Version:** 4.3.5
- **Last updated:** 2026-06-10
- **First published:** 2014-05-16
- **Publisher country:** GB
- **Size:** 12 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.utrack.nationalexpress)
- **Website:** [http://www.nationalexpress.com](http://www.nationalexpress.com/)
- **Privacy policy:** [https://www.nationalexpress.com/en/help/privacy-centre](https://www.nationalexpress.com/en/help/privacy-centre)

## Description

The National Express Coach app simplifies UK coach travel management by offering an all-in-one mobile solution. Users can quickly search and book journeys across hundreds of towns, cities, and airports in the UK. Tickets purchased through the app are stored in "My Bookings" and accessible offline, making travel hassle-free.

Stay updated with the Coach Tracker feature that provides real-time timetables and journey progress. The app also supports easy ticket retrieval from any device and integration with Android wallets. Sharing booking details with friends and family is seamless via social media platforms and messaging apps. Recent journeys can be quickly accessed and re-booked, ensuring convenience for frequent travelers.

## Rankings

- #39,629 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.utrack.nationalexpress.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Overall, users praise the app for ease of use and straightforward booking, with reasonable fares and perceived travel reliability. However, many reports center on login/authentication problems, confusing or misnamed stations, search/filter issues, app instability, unreliable tracking, and unexpected subscription charges. Key improvements needed include simplifying login, fixing search mappings, stabilizing performance, ensuring real-time updates, and clarifying any charges.

### Pros

- Easy to use and user-friendly interface
- Quick and straightforward ticket booking / search experience
- Generally reliable travel option (seat availability) compared to trains
- Reasonable pricing / fares

### Cons

- Login/authentication issues (login failures, sign-up problems, credentials not saving, ticket retrieval timeouts)
- Search and station mapping inconsistencies (names differ from website, poor filtering, no matches)
- App instability and performance problems (clunky, unstable, timeouts, foreground issues)
- Tracking not functioning or not updating in real time
- Unexpected charges or subscription-related issues (monthly charge)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.utrack.nationalexpress)