# Urbvan - Commutes App

> Travel comfortably and safe.

Canonical page: [https://chrome-stats.com/d/com.urbvan.android](https://chrome-stats.com/d/com.urbvan.android)

## Overview

- **ID:** `com.urbvan.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Urbvan
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 887,239
- **Rating:** 3.88 / 5 (15,415 ratings)
- **Version:** 5.1.8
- **Last updated:** 2026-09-07
- **First published:** 2017-02-23
- **Publisher country:** MX
- **Size:** 28 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.urbvan.android)
- **Website:** [https://www.urbvan.com](https://www.urbvan.com/)
- **Privacy policy:** [https://urbvan.com/aviso-de-privacidad/](https://urbvan.com/aviso-de-privacidad/)

## Description

Urbvan is a commuter-friendly Chrome extension that allows users in Mexico to book rides on shared vans easily and safely. With Urbvan, you can select your daily routes, reserve your seats, and enjoy your trips with amenities like WiFi, electric connections, and eco-friendly vans equipped with safety measures such as COFEPRIS-certified disinfection, temperature checks, and onboard disinfectants.

The service offers a premium option called Urbvan RED, providing 25% off all trips, discounted private van rentals, and access to free medical consultations directly from the app. Urbvan ensures a reliable, comfortable, and secure commuting experience, helping users reach their destinations on time. For assistance, support is readily available via email.

## Rankings

- #73,254 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.urbvan.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate Urbvan for its affordability, friendly drivers, and comfortable vans. The app has improved over time and offers good customer support. However, many report persistent bugs causing crashes and issues opening the app. Service reliability is problematic, with delays and missed pick-ups without communication. Users also struggle with route selection and note missing features from prior versions. Overall, while the service has potential, app stability and service consistency need improvement.

### Pros

- Affordable and practical trips compared to alternatives like Uber.
- Friendly and punctual drivers who follow protocols.
- The app has become easier to use with improvements over time.
- comfortable, clean, and well-equipped vans offering a pleasant commute experience.
- Customer support is available and helpful through chat agents.

### Cons

- App frequently crashes or fails to open, with bugs persisting for months.
- Service reliability issues, including driver delays and instances of being stood up with no response.
- Difficulty using the app to find or select routes, especially after updates.
- Lack of certain features previously available, such as the cost-saving 'Uber One'-like service.
- Poor user experience regarding app performance such as slow response and error messages like 'no route found'.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.urbvan.android)