# UPS

> Ship, Track, Find a Location or Get a Quote with UPS. Anytime. Anywhere.

Canonical page: [https://chrome-stats.com/d/com.ups.mobile.android](https://chrome-stats.com/d/com.ups.mobile.android)

## Overview

- **ID:** `com.ups.mobile.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** UPS
- **Category:** BUSINESS
- **Downloads:** 22,548,473
- **Rating:** 4.53 / 5 (314,061 ratings)
- **Version:** 10.33.1.9
- **Last updated:** 2026-09-12
- **First published:** 2010-04-02
- **Publisher country:** US
- **Size:** 163 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ups.mobile.android)
- **Website:** [https://www.ups.com/mobile](https://www.ups.com/mobile)
- **Privacy policy:** [https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/privacy-notice.page](https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/privacy-notice.page)

## Description

The UPS Chrome extension connects you with The UPS Store effortlessly, saving you time when shipping or dropping off packages. Access personalized QR codes for easy shipping to contacts, receive digital receipts, and track outbound packages with real-time updates. The UPS app offers a modern and user-friendly experience that lets you create shipping labels quickly and monitor deliveries wherever you are.

International shipping is simplified with clear guidance to avoid delays, and UPS provides multiple proactive tools to ensure confidence in both inbound and outbound shipments. This extension is perfect for anyone needing reliable and convenient access to UPS shipping and tracking features on the go.

## Rankings

- #6,851 — Overall
- #16 — Business (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE.CLIPBOARD`
- `android.permission.WRITE.EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.ups.mobile.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users largely praise the UPS Android app for being easy to use and capable of tracking packages with timely updates. However, frequent reliability problems mar the experience. Key issues include non-functional delivery-preference features (Alternate Delivery Location, Delivery Hold), inability to change addresses or country in profile, and weak customer support. Other problems include a buggy app, poor barcode scanning and shipment detection, and gaps in notifications or ETA details. Overall, it works when it works, but defects and service gaps frustrate many users.

### Pros

- Very easy to use with a simple, clear interface.
- Good for tracking purchases and getting delivery updates.
- Notifications keep you informed about when delivery will arrive.
- Overall positive sentiment about the app's tracking when it works.
- Easy access to tracking information and updates improves convenience.

### Cons

- Delivery Hold and Alternate Delivery Location options do not work, causing misdelivered packages despite preferences.
- Cannot change country or address in profile, making it hard to see deliveries for the correct address.
- No customer support or the chat assistant is useless.
- The app is buggy and unreliable, with scanning and automatic shipment detection often failing.
- Tracking and notifications are inconsistent; ETA time-slot notifications are often missing or unclear.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.ups.mobile.android)