# Tufts Health Plan

> Welcome to the Tufts Health Plan app for Commercial and Senior Plan members.

Canonical page: [https://chrome-stats.com/d/com.tufts.mobilemember](https://chrome-stats.com/d/com.tufts.mobilemember)

## Overview

- **ID:** `com.tufts.mobilemember`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Tufts Health Plan
- **Category:** MEDICAL
- **Downloads:** 46,585
- **Rating:** 4.46 / 5 (305 ratings)
- **Version:** 6.4.0
- **Last updated:** 2026-06-22
- **First published:** 2017-08-29
- **Publisher country:** US
- **Size:** 17 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.tufts.mobilemember)
- **Website:** [https://tuftshealthplan.com](https://tuftshealthplan.com/)
- **Privacy policy:** [https://tuftshealthplan.com/legal-security-privacy-practices](https://tuftshealthplan.com/legal-security-privacy-practices)

## Description

The Tufts Health Plan mobile app is designed for Commercial and Senior Plan members to conveniently manage their health benefits. After simple registration, users can view claims summaries and details, track plan limits like deductibles and out-of-pocket maximums, and explore specific costs and benefits related to medical services, pharmacy, or durable medical equipment.

Additional features include viewing referrals, accessing and sharing ID cards, searching for network providers, and estimating out-of-pocket treatment costs. Developed with member feedback, this app enhances your ability to stay informed and take control of your health care plan from anywhere.

## Rankings

- #308,070 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `com.tufts.mobilemember.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Multiple user reviews highlight that the Tufts Health Plan app often crashes or fails to load, causing login issues and preventing users from accessing key features like ID card display and premium payments. Many users report update problems where the app asks for an update but fails to install it properly. While the app can be helpful for finding providers in-network and viewing plan details, frequent stability and usability problems significantly undermine its value. Customer support is reported as unhelpful, advising users to use the website instead.

### Pros

- Helpful for finding providers in the network when functioning properly
- Allows viewing plan details, ID cards, and locating doctors (when the app works)
- Initial installation and setup is quick

### Cons

- App frequently crashes or fails to load properly, often stuck on splash or loading screen
- Login functionality is unreliable or the login button is missing/unresponsive
- App prompts users to update but update does not install correctly or leads to redundant downloads
- Core features such as displaying ID cards and paying premiums often do not work or have errors
- Customer support is unhelpful or redirects users to use the website instead

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.tufts.mobilemember)