# OurSupport

> OurSupport connects customers to local IT support technicians.

Canonical page: [https://chrome-stats.com/d/com.tsolnetworks.oursupport](https://chrome-stats.com/d/com.tsolnetworks.oursupport)

## Overview

- **ID:** `com.tsolnetworks.oursupport`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Tsolnetworks - OurSupport
- **Category:** PRODUCTIVITY
- **Downloads:** 498
- **Version:** 5.7
- **Last updated:** 2026-08-10
- **First published:** 2020-10-22
- **Publisher country:** PT
- **Size:** 72 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.tsolnetworks.oursupport)
- **Website:** [http://www.oursupport.co](http://www.oursupport.co/)
- **Privacy policy:** [https://www.oursupport.co/pages/policy.php](https://www.oursupport.co/pages/policy.php)

## Description

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely.<br>For customers:<br>• Ticket logging &amp; management: create and track support tickets with detailed issue descriptions.<br>• Self-help AI chat: resolve common IT issues instantly in the app, no waiting required.<br>• Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents.<br>• Voice calling: jump into a direct call from any active ticket for urgent problems where text isn&#39;t enough.<br>• Transparent workflow: control costs with clear pricing and live progress updates.<br>• Onsite or remote: get help wherever you are, with local technicians ready to assist.<br>• Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams.<br><br>For IT professionals:<br>• Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work.<br>• Brokers: invite engineers, set their rates, and earn commission on every job.<br>Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

## Rankings

- #1,383,475 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.gms.permission.AD_ID`
- `com.tsolnetworks.oursupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.tsolnetworks.oursupport)