# My Airtel

> Manage your Airtel Prepaid and Postpaid accounts effortlessly with My Airtel App

Canonical page: [https://chrome-stats.com/d/com.tsdc.selfcare](https://chrome-stats.com/d/com.tsdc.selfcare)

## Overview

- **ID:** `com.tsdc.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Airtel Lanka
- **Category:** COMMUNICATION
- **Downloads:** 6,175,416
- **Rating:** 3.90 / 5 (92,308 ratings)
- **Version:** 7.7.0
- **Last updated:** 2026-05-29
- **First published:** 2015-12-01
- **Publisher country:** LK
- **Size:** 38 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.tsdc.selfcare)
- **Website:** [https://www.airtel.lk](https://www.airtel.lk/)
- **Privacy policy:** [https://www.airtel.lk/privacy-notice/](https://www.airtel.lk/privacy-notice/)

## Description

The My Airtel App offers a seamless way to manage all your Airtel Prepaid and Postpaid services from your mobile device. This free, fully revamped app provides a fluid interface, faster browsing, and new features.

With My Airtel, users can manage accounts, monitor usage, handle packs and plans, personalize services, set bill reminders, activate IDD and roaming, and update profiles. It also offers convenient service locator tools, FAQs, and multiple support options including live chat and WhatsApp. Available in English, Sinhala, and Tamil for a personalized experience, the app ensures you stay connected and in control of your Airtel services effortlessly.

## Rankings

- #20,617 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECORD_AUDIO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.tsdc.selfcare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.tsdc.selfcare.permission.PROCESS_PUSH_MSG`
- `com.tsdc.selfcare.permission.PUSH_PROVIDER`

## Review summary

Review feedback is mixed. Many users rate the My Airtel app positively (good/nice/very good, with some stating it’s fantastic or superb), but a significant number report critical issues such as unstable or no network connectivity, weak signals, slow performance, and compatibility problems on certain Android versions. A subset expresses strong dissatisfaction with reliability. The main recurring themes are connectivity problems and device compatibility, contrasted with generally favorable views of the app’s quality when it functions properly.

### Pros

- Generally positive app quality and usability (descriptions include 'fantastic', 'Very nice', 'Nice app', 'good app', 'Very good', and 'superb').
- Strong positive sentiment from some users (emojis and words like '💚', '❤️', '🫶') indicating satisfaction when the app works.
- Some users express intent to use the app, suggesting perceived usefulness.

### Cons

- Poor or unstable network connectivity and signal (mentions of zero connection, 'bad signal', 'no signal', 'worst internet connection ever').
- Compatibility and device support issues (references to 'Not Compatible With Android 16' and devices on Android 11).
- Slowness or lag in performance ('too bad . slowly').
- Strong negative opinions about reliability (statements like 'Very Bad Airtel app' and 'the worst').

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.tsdc.selfcare)