# TruVideo Enterprise

> Service video and customer communication App

Canonical page: [https://chrome-stats.com/d/com.truvideo.enterprise](https://chrome-stats.com/d/com.truvideo.enterprise)

## Overview

- **ID:** `com.truvideo.enterprise`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Truvideo
- **Category:** PRODUCTIVITY
- **Downloads:** 17,399
- **Rating:** 2.01 / 5 (92 ratings)
- **Version:** 1.7.5
- **Last updated:** 2026-01-09
- **First published:** 2022-05-25
- **Publisher country:** US
- **Size:** 157 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.truvideo.enterprise)
- **Website:** [https://truvideo.com](https://truvideo.com/)
- **Privacy policy:** [https://truvideo.com/privacy-policy/](https://truvideo.com/privacy-policy/)

## Description

TruVideo Enterprise is a powerful service video and customer communication application designed to enhance your business interactions. By enabling your company to send videos and communicate seamlessly with customers across multiple channels, it fosters transparency and builds trust.

This omni-channel platform helps increase customer confidence and extends your revenue potential by keeping clients informed about your process, making it an essential tool for businesses seeking enhanced engagement and improved customer satisfaction.

## Rankings

- #457,306 — Overall

## Permissions and access

### Permissions

- `android.hardware.sensor.proximity`
- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.truvideo.enterprise.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users frequently report that TruVideo Enterprise is unstable, with frequent freezes, choppy video recordings, and inconsistent video uploads that often fail or delay. Many find the app difficult to use due to lack of portrait mode support and issues with the screen dimming during recording. Despite these issues, some users note that with familiarity it can be functional and the interface is acceptable. Overall, its performance problems significantly hinder efficiency and frustrate users who are required to use it for their jobs.

### Pros

- Once accustomed to the app, it is functional and serves its basic purpose.
- The interface works fine in general usage.
- The app is required by employers and integrated into workflows, indicating some organizational adoption.

### Cons

- The app frequently freezes or crashes during video recording and uploading.
- Uploading videos is slow, inconsistent, or often fails.
- The app lacks support for portrait (vertical) video recording, which is inconvenient for certain users.
- The app does not keep the phone screen on during recording, causing interruptions.
- The app is glitchy and has many bugs that negatively impact productivity.

## Similar extensions and apps

- [TruVideo](https://chrome-stats.com/d/com.truvideo) — 16,187 users, 3.75 / 5
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- [KMS Video](https://chrome-stats.com/d/com.truvideo.karmak) — 82 users
- [TrinoChat](https://chrome-stats.com/d/com.trinochat.app) — 24 users
- [TradePending Video (Snapcell)](https://chrome-stats.com/d/com.snapcell.androidapp) — 17,289 users, 4.23 / 5
- [Video Service Desk](https://chrome-stats.com/d/com.videoservicedesk.app) — 74 users
- [Remote.Video](https://chrome-stats.com/d/de.oculavis.voith.mobile) — 359 users
- [TrueVue](https://chrome-stats.com/d/ai.truevue.app) — 2 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.truvideo.enterprise)