# TRUMPF Service App

> TRUMPF Service App - The app for your service cases

Canonical page: [https://chrome-stats.com/d/com.trumpf.ServiceApp\_v2](https://chrome-stats.com/d/com.trumpf.ServiceApp_v2)

## Overview

- **ID:** `com.trumpf.ServiceApp_v2`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TRUMPF SE + Co. KG
- **Category:** TOOLS
- **Downloads:** 41,578
- **Rating:** 4.13 / 5 (150 ratings)
- **Version:** 4.9.0
- **Last updated:** 2026-09-03
- **First published:** 2018-10-30
- **Publisher country:** DE
- **Size:** 71 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.trumpf.ServiceApp_v2)
- **Website:** [https://www.trumpf.com](https://www.trumpf.com/)
- **Privacy policy:** [https://www.trumpf.com/en\_INT/meta/data-protection/](https://www.trumpf.com/en_INT/meta/data-protection/)

## Description

The TRUMPF Service App provides a streamlined alternative to traditional hotlines for technical support. With just five simple steps, users can create service cases by selecting the affected machine, specifying the issue, adding descriptions and photos, and naming a contact person. The app enables 24/7 submission of service requests and real-time tracking of case status, ensuring full transparency across company users.

To get started, a free account on the MyTRUMPF customer portal is required, which can be easily registered within the app. Download the TRUMPF Service App now for free and experience a more efficient and accessible way to access TRUMPF's technical service.

## Rankings

- #323,364 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.trumpf.ServiceApp_v2.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.trumpf.ServiceApp_v2.permission.C2D_MESSAGE`

## Review summary

Users appreciate the TRUMPF Service App for its user-friendly design and quick access to technical support, enabling faster and more specific service requests. However, multiple reviews highlight issues with app stability, including crashes and data loss upon submission, difficulties in saving contact information, and occasional delays in technician callbacks. Despite these drawbacks, the app significantly improves communication efficiency and support accessibility for TRUMPF equipment users.

### Pros

- Easy to use and user-friendly interface
- Provides quick and helpful support for technical issues
- Allows for efficient communication with service technicians, including uploading photos
- Reduces time required to open service tickets
- Helps get prompt assistance even for older machines

### Cons

- Frequent crashes or errors causing data loss when submitting forms
- App sometimes fails to load or open until reinstalled
- Issues with changing and saving personal contact information in the app
- Delayed callback times from technicians after opening tickets

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.trumpf.ServiceApp_v2)