# 123 Transporter > Transporter sharing redefined. Book, rent and return - all via app Canonical page: [https://chrome-stats.com/d/com.transporter123.customer](https://chrome-stats.com/d/com.transporter123.customer) ## Overview - **ID:** `com.transporter123.customer` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Fleetcore Group CZ s.r.o. - **Category:** TRAVEL\_AND\_LOCAL - **Downloads:** 77,460 - **Rating:** 3.63 / 5 (6,073 ratings) - **Version:** 1.8.0 - **Last updated:** 2026-03-07 - **First published:** 2023-10-30 - **Publisher country:** CZ - **Size:** 112 MB - **Data as of:** 2026-09-18 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.transporter123.customer) - **Website:** [https://123-transporter.at](https://123-transporter.at/) - **Privacy policy:** [https://123-transporter.cz/ochrana-osobnich-udaju](https://123-transporter.cz/ochrana-osobnich-udaju) ## Description 123 Transporter is a revolutionary van sharing app designed for effortless mobility. It allows users to quickly book, rent, and return vans up to 3.5 tons through a user-friendly app. The app offers flexible rental periods tailored to your schedule, practical pick-up points across Austria and Germany, and transparent pricing with all-inclusive kilometers, eliminating hidden costs. With hundreds of modern vans available and a vast network of locations, 123 Transporter is perfect for moves, transporting goods, or any transport need. The easy return process and 24/7 customer support ensure a stress-free experience. Download the app today and enjoy a new level of convenience, flexibility, and transparency in van sharing. ## Rankings - #248,799 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_ADSERVICES_AD_ID` - `android.permission.ACCESS_ADSERVICES_ATTRIBUTION` - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.BLUETOOTH_CONNECT` - `android.permission.BLUETOOTH_SCAN` - `android.permission.CAMERA` - `android.permission.FOREGROUND_SERVICE` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.RECORD_AUDIO` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.WAKE_LOCK` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.google.android.gms.permission.AD_ID` - `com.transporter123.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` ## Review summary Users generally appreciate the app's ease of use and well-maintained vehicles, but overwhelmingly report serious issues with a non-transparent €1000 deposit that is hard to reclaim and holds for over a month. Customer support is criticized as unresponsive and costly, exacerbating frustrations. Hidden fees and poor communication lead to negative experiences. While the booking and unlocking process works when the system operates correctly, cancellations without notice and misplaced vehicles are common. UX flaws and payment handling further degrade trust and satisfaction with the app and service. ### Pros - Some users found the app easy to use and appreciated the solid service. - Vehicles, especially vans, were often in good condition, clean, and with a fresh smell. - The booking and unlocking process generally works well when the app functions properly. ### Cons - Mandatory high security deposit (commonly €1000) not clearly disclosed upfront and difficult to get refunded, requiring manual requests and long waiting times (28+ days). - Poor customer service with unresponsive or expensive hotline and lack of timely communication regarding cancellations or issues. - Hidden or extra fees such as non-refundable initial payments, penalties, or charges for minor mistakes like tank fuel levels, often disputed by users. - App and UX issues including loss of entered data, unexpected payment requests before verifying identity, and lack of automatic deposit return processing. - Unreliability and mismanagement such as canceled bookings without prior notice, swapped vehicle sizes without consent, and vehicles not found at designated parking spots. ## Similar extensions and apps - [Cargo Rental](https://chrome-stats.com/d/hu.cargorental.app) — 3,249 users - [Transporter](https://chrome-stats.com/d/com.samstone.transporter) — 12 users - [Van Sharing by ubeeqo](https://chrome-stats.com/d/app.ubq) — 172,827 users - [Transporterz](https://chrome-stats.com/d/com.transporterz.customer) — 13 users - [Transporter Hire](https://chrome-stats.com/d/co.uk.transporterhire) — 219 users - [Blynkr](https://chrome-stats.com/d/cz.blynkr.app) — 5,301 users - [Transporter](https://chrome-stats.com/d/com.transporter.customer) — 23,415 users - [Dockx Rental](https://chrome-stats.com/d/be.jumik.proplanner.ssa.dockx) — 65,989 users - [Xtravans](https://chrome-stats.com/d/io.worldwidemobility.xtravans) — 4,319 users - [Transporter App](https://chrome-stats.com/d/com.jstm.transporterapp) — 260 users - [The Van App](https://chrome-stats.com/d/com.thevanapp.vanservice) — 162 users - [Transporter User- Ride, Delive](https://chrome-stats.com/d/com.transporter.app) — 852 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.transporter123.customer)