# Protection 360®

> Access all your great device protection benefits

Canonical page: [https://chrome-stats.com/d/com.tmobile.techphd](https://chrome-stats.com/d/com.tmobile.techphd)

## Overview

- **ID:** `com.tmobile.techphd`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** T-Mobile USA
- **Category:** BUSINESS
- **Downloads:** 1,963,555
- **Rating:** 4.44 / 5 (31,363 ratings)
- **Version:** 3.461.0
- **Last updated:** 2026-07-07
- **First published:** 2017-05-04
- **Publisher country:** US
- **Size:** 95 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.tmobile.techphd)
- **Website:** [https://www.mytechphd.com/contact](https://www.mytechphd.com/contact)
- **Privacy policy:** [https://legal.myp360.com/en/protection\_360/privacy/2](https://legal.myp360.com/en/protection_360/privacy/2)

## Description

Protection 360 by Assurant gives you everything you need to enjoy a trouble-free, optimized device experience. Get instant access to live tech support (call or chat, 7 days a week), file and track claims for accidental damage or hardware service, view coverage details, and browse curated self-help articles—all in a single, easy-to-use app.

Register in the app with your T-Mobile phone number to enable services and verify eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration. The app also brings together extras, guides, and coverage management in one place.

## Rankings

- #45,498 — Overall
- #85 — Business (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_DELETE_PACKAGES`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_SETTINGS`
- `com.android.browser.permission.READ_HISTORY_BOOKMARKS`
- `com.android.chrome.permission.READ_WRITE_BOOKMARK_FOLDERS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.tmobile.techphd.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.tmobile.techphd.pocketgeek.sdk.support.permission.EVENT_RECEIVER`

## Review summary

Reviewers praise ease of use and spam-blocking benefits, but highlight recurring verification issues, reliability problems, and limited live support. Some report security concerns (hacked accounts) and slow claim processing. Overall sentiment is mixed: strong usability and safety features tempered by reliability, support, and security worries.

### Pros

- Easy to use and quick to navigate
- Blocks spam calls and enhances safety
- Performs well and is reliable for many users
- Helpful, professional customer service
- Fast setup and overall usability

### Cons

- Verification code problems (invalid codes preventing verification)
- General unreliability / not working properly
- Poor user interface / usability
- Lack of live human support and slow customer service
- Security concerns: accounts being hacked or accessed

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.tmobile.techphd)