# My Tesco Mobile

> The My Tesco Mobile App allows you to manage all aspects of your account.

Canonical page: [https://chrome-stats.com/d/com.tmi.selfcare](https://chrome-stats.com/d/com.tmi.selfcare)

## Overview

- **ID:** `com.tmi.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TescoMobileIreland
- **Category:** PRODUCTIVITY
- **Downloads:** 1,246,805
- **Rating:** 3.14 / 5 (7,126 ratings)
- **Version:** 6.4.11
- **Last updated:** 2026-07-13
- **First published:** 2012-11-16
- **Publisher country:** IE
- **Size:** 31 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.tmi.selfcare)
- **Website:** [https://www.tescomobile.ie](https://www.tescomobile.ie/)
- **Privacy policy:** [http://www.tescomobile.ie/about-us/privacy-policy.aspx](http://www.tescomobile.ie/about-us/privacy-policy.aspx)

## Description

The My Tesco Mobile App offers a comprehensive solution to manage your Tesco Mobile account conveniently. With this app, you can easily view your account balance and monthly allowances at a glance, purchase top-ups for your Prepay account, and buy additional data and text add-ons to suit your needs.

Bill Pay customers can view, download, and settle their bills directly within the app. The app also enables you to track your usage of voice, text, and data to stay in control of your plan. Additionally, you can update your personal details and seamlessly move your existing number to the Tesco Mobile network. To enhance your in-store experience, the built-in Store Locator helps you find the nearest Tesco Mobile stores with ease.

## Rankings

- #59,998 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.tmi.selfcare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.tmi.selfcare.com.liveperson.permission.COBROWSE_ACTIONS`
- `com.tmi.selfcare.com.liveperson.permission.HYBRID_SDK_ACTIONS`
- `com.tmi.selfcare.com.liveperson.permission.WELCOME_MESSAGE_ACTIONS`

## Review summary

The Tesco Mobile app is praised for ease of use and a clean design, and it generally delivers the expected functionality. However, multiple users report critical issues with logging in, registering, and resetting passwords. Regional/version confusion between UK and Irish variants compounds authentication problems. Some devices may be incompatible. Customer support is occasionally mentioned as unhelpful. Overall, usability is strong, but persistent login/registration and regional issues limit satisfaction for many users.

### Pros

- Easy to use and user-friendly
- Good layout/design
- Does what it’s meant to do / provides needed functionality
- Positive overall sentiment and would recommend

### Cons

- Frequent login issues (can't log in online or via app)
- Registration problems (can't register number)
- Password reset/forgot password problems
- Region/version confusion causing login failures (UK vs Irish app)
- Device compatibility issues (won’t work on older phones)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.tmi.selfcare)