# CheckIn by TicketWeb

> TicketWeb Venues ticket scanning app

Canonical page: [https://chrome-stats.com/d/com.ticketweb.scanner](https://chrome-stats.com/d/com.ticketweb.scanner)

## Overview

- **ID:** `com.ticketweb.scanner`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TicketWeb
- **Category:** BUSINESS
- **Downloads:** 38,116
- **Rating:** 1.71 / 5 (87 ratings)
- **Version:** 2.4.0.927
- **Last updated:** 2026-04-29
- **First published:** 2016-05-04
- **Publisher country:** US
- **Size:** 42 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ticketweb.scanner)
- **Website:** [https://www.ticketwebproducts.com/checkin/](https://www.ticketwebproducts.com/checkin/)
- **Privacy policy:** [http://info.ticketweb.com/privacy-policy/](http://info.ticketweb.com/privacy-policy/)

## Description

CheckIn by TicketWeb is a powerful ticket scanning application designed exclusively for TicketWeb venues and promoters. It enables rapid ticket scanning using device cameras, supports sales and secure payments at the door, and includes features such as flash-assisted scanning for low light environments. The app allows you to view upcoming events, access an electronic Will Call list, prevent duplicate or invalid ticket entries through barcode validation, and maintain a history of scans.

Seamlessly synchronized with TicketWeb, CheckIn supports simultaneous scanning on multiple devices across platforms, provides detailed attendance reports, and continues valid ticket scanning even offline, syncing once connectivity is restored. Suitable for events up to 5,000 tickets, this app is available on smartphones and tablets, requiring Android 4.1 or newer and essential hardware features such as camera and flash. For event attendees, ticket purchasing and event browsing continue via ticketweb.com.

## Rankings

- #334,738 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.ticketweb.scanner.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Many users mistakenly expect this app to manage personal ticket purchases or access, but it is designed exclusively for venue staff to scan tickets. Multiple reviews report login failures despite correct credentials, confusion about app use, and inability to access purchased tickets through the app, leading to negative experiences. However, the app works well for its intended purpose of ticket scanning by venues. The main issues arise from unclear app description and customer misunderstanding about its function.

### Pros

- Works well for venue staff to scan tickets and check in attendees.
- App functions as intended for business users managing event access.
- Reliable tool for event entry scanning from the venue's perspective.

### Cons

- App is not designed for customers to buy or access tickets, causing confusion.
- Users frequently cannot log in with their TicketWeb credentials on the app despite successful website login.
- The app does not allow guests to sign in using event access codes or as a guest.
- Users unable to access purchased tickets via the app, forcing them to use printed tickets.
- Lack of clear communication in app description about its purpose leading to negative consumer reviews.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.ticketweb.scanner)