# GateHouse® Resident Phone App

> Gatehouse Solutions Mobile Application

Canonical page: [https://chrome-stats.com/d/com.temsystems.gatehouse](https://chrome-stats.com/d/com.temsystems.gatehouse)

## Overview

- **ID:** `com.temsystems.gatehouse`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** GateHouse Solutions®
- **Category:** HOUSE\_AND\_HOME
- **Downloads:** 24,084
- **Rating:** 2.77 / 5 (75 ratings)
- **Version:** 5.1.2
- **Last updated:** 2026-07-22
- **First published:** 2017-07-14
- **Publisher country:** US
- **Size:** 13 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.temsystems.gatehouse)
- **Website:** [http://www.GateHouseSolutions.com](http://www.gatehousesolutions.com/)
- **Privacy policy:** [https://commonapi.gatehouseportal.com/static%20files/privacypolicy.html](https://commonapi.gatehouseportal.com/static%20files/privacypolicy.html)

## Description

The **GateHouse® Resident Phone App** is an all-in-one mobile solution designed for residents to effortlessly manage visitor access and view account information within their community. Serving communities nationwide, this app simplifies the management of visitor lists and enhances security by providing easy digital control at residents' fingertips.

To use the app, residents must contact their community software administrator to obtain a Client ID, username, and default password. Access to the app is contingent upon the community's purchase of the GateHouse® Resident Phone App, ensuring a trusted environment for all users. This solution is ideal for communities looking to modernize access management with a streamlined and user-friendly interface.

## Rankings

- #404,405 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.temsystems.gatehouse.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the app's core ability to manage visitor passes and reduce calls to gatehouses. However, frequent crashes, broken drop-down menus, confusing guest pass creation, and login issues severely hamper usability. The user interface lacks intuitiveness, and updates have sometimes introduced or failed to fix major bugs, rendering the app unreliable for many users.

### Pros

- App serves its primary function of managing visitor passes and gate access.
- When functioning properly, the app is easy to use for adding and removing guests.
- The app can eliminate the need for phone calls to the gatehouse, increasing convenience.
- Some users find it mostly bug-free and reliable at times.
- It supports functionality to save past visitors and e-passes.

### Cons

- Frequent app crashes and downtime make it unreliable.
- Drop-down menus, especially for selecting visit dates and durations, often malfunction or are non-responsive.
- Guest pass creation is confusing, unintuitive, and sometimes unavailable or broken.
- User interface is clunky, not intuitive, and inconsistent with the web portal version.
- Persistent issues with login credentials and registration errors frustrate users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.temsystems.gatehouse)