# TELUS Business Connect™

> TELUS Business Connect app. Helps you answer the call. Anytime. Anywhere.

Canonical page: [https://chrome-stats.com/d/com.telusvoip.android](https://chrome-stats.com/d/com.telusvoip.android)

## Overview

- **ID:** `com.telusvoip.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TELUS
- **Category:** BUSINESS
- **Downloads:** 122,110
- **Rating:** 4.43 / 5 (240 ratings)
- **Version:** 26.3.20.560011
- **Last updated:** 2026-09-11
- **First published:** 2016-01-22
- **Publisher country:** CA
- **Size:** 169 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.telusvoip.android)
- **Website:** [http://www.telus.com/businessconnect](http://www.telus.com/businessconnect)
- **Privacy policy:** [https://www.telus.com/en/business/support/article/telus-business-connect-mobile-app-privacy-statement](https://www.telus.com/en/business/support/article/telus-business-connect-mobile-app-privacy-statement)

## Description

TELUS Business Connect™ is a comprehensive unified communication app designed for businesses to enhance collaboration and productivity, especially in remote work environments. It offers superior team messaging, allowing real-time chats with individuals or groups, file sharing, task management, and a shared calendar, which keeps teams efficiently connected.

The app facilitates seamless video conferencing with features like screen sharing, chat, and annotation tools for enhanced collaboration. It provides an enterprise-grade phone system with HD voice quality, advanced call features, and the ability to use Wi-Fi, carrier minutes, or cellular data on any device while displaying your business number. Additionally, TELUS Business Connect™ supports SMS communication and secure online faxing from mobile devices, integrating with popular cloud storage platforms for convenience. Compatible with ChromeOS via ARC, it empowers teams to stay connected anytime, anywhere.

## Rankings

- #201,773 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.gms.permission.AD_ID`
- `com.telusvoip.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.telusvoip.android.manual.dump`
- `com.telusvoip.android.matrix.permission.PROCESS_SUPERVISOR`

## Review summary

The app is valued as a mobile extension for desk phones and useful for work communication, but recurring issues undermine reliability: frequent call quality drops (including Bluetooth), SMS reliability problems, settings bugs with admin restrictions, and disruptive updates that remove features or cause data loss. Porting and support concerns add to the negative sentiment. Overall, it can be a solid business tool when functioning, but reliability and maintenance issues are the dominant drawbacks.

### Pros

- Extends your desk phone to mobile for making and receiving calls.
- Good for work by improving connectivity and collaboration with coworkers.

### Cons

- Frequent poor call quality with call drops and audio issues, including delays and instability.
- Bluetooth compatibility problems; the app often doesn't work well with Bluetooth devices.
- SMS reliability problems such as messages not sending/receiving, segmentation, and missing notifications.
- Settings UI bugs and admin restrictions (some settings require a super admin and certain changes may not persist).
- Update regressions that remove features (e.g., busy presence) or disrupt data like messages and log views.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.telusvoip.android)