# Public Mobile

> Canada’s first 5G subscription phone service that’s doing mobility differently.

Canonical page: [https://chrome-stats.com/d/com.telus.publicmobile](https://chrome-stats.com/d/com.telus.publicmobile)

## Overview

- **ID:** `com.telus.publicmobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TELUS
- **Category:** TOOLS
- **Downloads:** 366,325
- **Rating:** 3.93 / 5 (5,999 ratings)
- **Version:** 3.2.0
- **Last updated:** 2026-09-04
- **First published:** 2023-02-24
- **Publisher country:** CA
- **Size:** 77 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.telus.publicmobile)
- **Website:** [https://www.publicmobile.ca](https://www.publicmobile.ca/)
- **Privacy policy:** [https://www.publicmobile.ca/en/on/privacy-policy](https://www.publicmobile.ca/en/on/privacy-policy)

## Description

**Public Mobile** offers a revolutionary wireless subscription service that changes how Canadians experience mobile connectivity. As Canada's first 5G subscription phone service, it allows users to activate quickly using eSIM technology compatible with their devices, selecting from affordable 5G speed and unlimited data plans on Canada's largest network.

The free Public Mobile app empowers users to manage subscriptions effortlessly—activate plans, track usage, purchase add-ons, and manage rewards all in one place. Enjoy benefits like keeping your phone number, earning savings through a rewards program, and accessing 24/7 virtual support for a seamless mobile experience. Designed for Android 11.0 and higher, Public Mobile simplifies mobility with a flexible, self-serve model.

## Rankings

- #117,551 — Overall
- #16 — mobile

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.telus.publicmobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Public Mobile is praised for value and ease of use with generally good coverage. However, multiple reviews highlight recurring issues with customer support and contacting help, app reliability due to updates/bugs, and cumbersome in-app payment management. Overall, users like the pricing and usability, but complaint density is highest around support and payment/app friction.

### Pros

- Great value plans and competitive pricing
- Easy to use and quick to sign up
- Good coverage and generally reliable service
- Budget-friendly, low-cost and contract-free

### Cons

- Poor customer support and difficulty contacting help (bot responses, dropped chats)
- App reliability issues and forced/buggy updates
- In-app payment management is cumbersome (can't change payment details; manual payment process not easy)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.telus.publicmobile)