# The Pocketpal

> DELIVERING BENEFITS INFORMATION WHEN AND WHERE IT’S NEEDED

Canonical page: [https://chrome-stats.com/d/com.telerik.TouchpointsMobileApp](https://chrome-stats.com/d/com.telerik.TouchpointsMobileApp)

## Overview

- **ID:** `com.telerik.TouchpointsMobileApp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** YourTouchpoints
- **Category:** BUSINESS
- **Downloads:** 16,323
- **Rating:** 3.33 / 5 (25 ratings)
- **Version:** 1.0.56
- **Last updated:** 2023-08-18
- **First published:** 2014-09-05
- **Publisher country:** US
- **Size:** 16 MB
- **Data as of:** 2026-10-31
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.telerik.TouchpointsMobileApp)
- **Website:** [http://www.yourtouchpoints.com](http://www.yourtouchpoints.com/)
- **Privacy policy:** [https://www.yourtouchpoints.com/privacy-policy](https://www.yourtouchpoints.com/privacy-policy)

## Description

**The Pocketpal** is a vital Chrome extension designed to streamline employee healthcare benefits access when it's needed most. It provides essential details such as benefit plan information, personal documents, benefit ID cards, and contact info for doctors, pharmacies, and carriers. This ensures employees make informed and cost-effective healthcare decisions, avoiding unnecessary emergency room visits.

Employers can customize The Pocketpal with buttons linking to telemedicine, prescription drug discounts, and other key resources. Additionally, the built-in message center facilitates direct communication through push notifications, enhancing employee engagement and satisfaction with their benefits. The Pocketpal simplifies navigating complex healthcare scenarios, reducing confusion and costly claims issues.

## Rankings

- #480,572 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.telerik.TouchpointsMobileApp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Reviews are predominantly negative, with recurring problems registering or logging in, completing setup, and accessing benefit cards. One reviewer praised a support representative’s quick help, but this was not a recurring theme.

### Cons

- Users repeatedly report being unable to register or log in, including confusion about company IDs and required credentials.
- The setup process often stalls or fails at steps such as selecting a class or finalizing registration; some users also report the app getting stuck on loading.
- Benefit cards may not appear after setup, or users cannot access the benefits information they need.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.telerik.TouchpointsMobileApp)