# Mit Telenor, Danmark

> My Telenor is your shortcut to us — check your usage, see bills and top up data

Canonical page: [https://chrome-stats.com/d/com.telenor.self\_service](https://chrome-stats.com/d/com.telenor.self_service)

## Overview

- **ID:** `com.telenor.self_service`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Telenor, Denmark
- **Category:** TOOLS
- **Downloads:** 393,079
- **Rating:** 3.90 / 5 (1,610 ratings)
- **Last updated:** 2026-08-31
- **First published:** 2017-08-29
- **Publisher country:** DK
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.telenor.self_service)
- **Website:** [http://www.telenor.dk](http://www.telenor.dk/)
- **Privacy policy:** [https://www.telenor.dk/andet/privacyregler/](https://www.telenor.dk/andet/privacyregler/)

## Description

Mit Telenor Danmark is the ultimate app for Telenor Denmark customers to manage their mobile subscriptions and services conveniently. It offers an all-in-one platform to view and control your own as well as your family's mobile and broadband subscriptions, track data and extra usage, and handle billing efficiently. With features like paying bills directly in the app, changing payment methods, buying extra data domestically and abroad, and viewing communication from Telenor, the app makes managing telecommunications simple and fast.

Additional functionalities include coverage reporting to Telenor technicians, checking phone installment plans through SWITCH, and accessing important subscription information like SIM card details and contract expiry dates. Whether you're looking to keep tabs on your usage or find new deals, Mit Telenor Danmark streamlines the experience with a user-friendly interface. Note that full access requires a Telenor ID account, but limited access is also available via SMS login, supporting both personal and B2B users.

## Rankings

- #113,029 — Overall

## Review summary

Users commonly report severe login issues, app crashes, and malfunctioning bill payment features in the Mit Telenor app. Some appreciate the smoother experience with MitID login and find navigation easier. However, many find the app frustrating due to loading problems, crashes, and worse usability compared to the website, leading to poor overall satisfaction.

### Pros

- MitID login works smoothly and is easy to navigate for some users.

### Cons

- Frequent login problems, including multiple attempts needed and login failures.
- App crashes frequently, often during or right after login.
- Key features like paying bills and automatic payments are not functioning or are unreliable.
- App loading issues and infinite loading loops occur, making it hard to use.
- App is clunky and often less efficient than using the regular website.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.telenor.self_service)