Fale com o dono

A simple and straightforward app for customers to send compliments, criticisms, or suggestions directly to the business owner, privately and securely — without public exposure.

🔧 The Problem
=================
Loyal customers often avoid giving feedback because of:
- Fear of creating friction with employees.

- Lack of a direct private channel with the owner.

The owner, on the other hand:

- Discovers problems too late.

- Depends on reports filtered by managers.

- Cannot see the real customer experience.

💡 The Solution
=============== "Talk to the Owner" is an app that allows customers to:

- Scan a QR code or search for the establishment in the app.

- Send compliments, suggestions, or complaints via text, audio, or image.

- Remain anonymous or identified.

The owner:

- Receives the message directly.

- Can respond or delegate to a manager.

- Monitors the reputation and performance of the team.

🧑‍💼 Target Audience
==============
- Small and medium-sized businesses with in-person service.

- Franchise networks and large brands with physical stores (pharmacies, gyms, supermarkets).