# Symplast Patient

> Medical software solution

Canonical page: [https://chrome-stats.com/d/com.symplast.patient](https://chrome-stats.com/d/com.symplast.patient)

## Overview

- **ID:** `com.symplast.patient`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Symplast
- **Category:** MEDICAL
- **Downloads:** 65,993
- **Rating:** 2.02 / 5 (161 ratings)
- **Version:** 2.1.6
- **Last updated:** 2026-02-19
- **First published:** 2018-10-10
- **Publisher country:** US
- **Size:** 118 MB
- **Data as of:** 2026-05-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.symplast.patient)
- **Website:** [https://symplast.com/](https://symplast.com/)
- **Privacy policy:** [https://symplast.com/privacy-policy-app/](https://symplast.com/privacy-policy-app/)

## Description

The **Symplast Patient App** offers a modern, secure communication channel between patients and healthcare providers through Android devices. It allows users to send instant, secure chat messages before and after their visits, enhancing accessibility and engagement with medical staff.

Additionally, patients have access to a wealth of educational videos, images, and documents on demand, empowering them with valuable health information. The app also supports sending personal images and videos directly to the practice, facilitating smoother and more informed consultations. Take control of your health interactions anytime and anywhere with Symplast Patient, a comprehensive medical software solution designed for today's connected healthcare experience.

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.MEDIA_CONTENT_CONTROL`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY`
- `com.symplast.patient.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Multiple users report serious issues with Symplast Patient, including repeated registration failures, crashes, and poor user interface. Many cannot reset their passwords or recover accounts without contacting support. Notifications don't work properly, and uploading documents is difficult or impossible. The app also frequently freezes and produces error messages, resulting in a frustrating and unreliable experience for patients trying to communicate with their doctors.

### Cons

- Registration process is very difficult and often fails, with users needing to contact support for new codes repeatedly.
- App crashes frequently and has many usability bugs, including unresponsive buttons and freezing screens.
- No option to reset password or recover account without calling support, causing frustration.
- Issues with notifications not turning on and inability to upload documents or fill pre-visit paperwork properly.
- Poor user interface and lack of feedback on errors, with recurring error messages and looping during login and registration.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.symplast.patient)