# Swisscom myCloud

> myCloud is the Swiss online storage for your photos, videos and files

Canonical page: [https://chrome-stats.com/d/com.swisscom.mycloud](https://chrome-stats.com/d/com.swisscom.mycloud)

## Overview

- **ID:** `com.swisscom.mycloud`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Swisscom (Switzerland) Ltd
- **Category:** PRODUCTIVITY
- **Downloads:** 826,939
- **Rating:** 4.75 / 5 (8,905 ratings)
- **Last updated:** 2026-08-19
- **First published:** 2026-07-24
- **Publisher country:** CH
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.swisscom.mycloud)
- **Website:** [https://www.swisscom.ch/de/privatkunden/mycloud.html](https://www.swisscom.ch/de/privatkunden/mycloud.html)
- **Privacy policy:** [https://www.swisscom.ch/de/privatkunden/rechtliches/datenschutz.html](https://www.swisscom.ch/de/privatkunden/rechtliches/datenschutz.html)

## Description

`myCloud` is Swisscom's secure online storage solution designed for storing your photos, videos, and files safely within Switzerland. It offers automatic backup, ensuring that your digital memories and documents are protected and accessible from all your devices. Even if a device is lost, your data remains secure and available through other devices.

The service is free for everyone and includes convenient features such as organizing, sharing, and granting access to files with just a few clicks. Additionally, you can enjoy your stored photos and videos directly on your TV using the `myCloud` app on Swisscom blue TV, making it simple to reminisce and share moments with loved ones—all while benefiting from Swiss data privacy and server locations.

## Rankings

- #75,949 — Overall

## Review summary

Swisscom myCloud is praised for providing secure cloud storage based in Switzerland with seamless backup and multi-device support, including TV integration. Users find the app generally easy to use and well-supported. However, significant downsides include limited video format support, no offline document access, sharing restrictions, and missing advanced photo features. The app interface sometimes lacks smooth navigation, and compatibility issues exist with certain devices. Most notably, the discontinuation of free unlimited storage and occasional data loss have led to user dissatisfaction.

### Pros

- Good storage solution based in Switzerland, providing data security within the country.
- Generally works well and is easy to set up and handle.
- Seamless backup and access across devices, including good integration with Swisscom TV Box.
- Good customer support and app stability on compatible devices.
- Competitive compared to other cloud storage apps, with simple and user-friendly interface.

### Cons

- Limited video format support within the app requiring downloads for viewing on PC.
- No offline availability for documents, limiting usability without internet.
- Restrictions on sharing, such as only being able to attach up to 5 photos directly.
- App lacks advanced features like photo filters, face recognition, and better filtering options.
- Issues with user interface such as inability to swipe photos outside albums, and incompatibility or problems with certain phones (e.g., Huawei).
- The removal of free unlimited storage for Swisscom customers caused dissatisfaction and disappointment.
- Data loss incidents reported affecting multiple customers, indicating poor implementation and reliability concerns.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.swisscom.mycloud)