# Mobile ID

> Secure and easy to use two-factor authentication

Canonical page: [https://chrome-stats.com/d/com.swisscom.mobileid](https://chrome-stats.com/d/com.swisscom.mobileid)

## Overview

- **ID:** `com.swisscom.mobileid`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Swisscom (Switzerland) Ltd
- **Category:** TOOLS
- **Downloads:** 146,596
- **Rating:** 4.43 / 5 (278 ratings)
- **Version:** 1.6.7
- **Last updated:** 2026-07-07
- **First published:** 2021-11-04
- **Publisher country:** CH
- **Size:** 6.33 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.swisscom.mobileid)
- **Website:** [https://www.mobileid.ch](https://www.mobileid.ch/)
- **Privacy policy:** [https://www.mobileid.ch/app-privacy-policy](https://www.mobileid.ch/app-privacy-policy)

## Description

Mobile ID turns your smartphone into a highly secure second factor trusted by banks, government agencies, and leading enterprises. Cryptographically protected push prompts are approved quickly using your device passcode, face, or fingerprint, delivering a safer login experience.

Key features include secure login with structured Transaction Approvals, e-signatures compliant with Swiss and EU regulations, and optional enhancements like geofencing and device binding with strong encryption. Privacy is prioritized with minimal data collection and no ads; location data is used only for security and compliance when enabled. For support, contact app@mobileid.ch.

## Rankings

- #185,079 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.swisscom.mobileid.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users experience mixed results with Mobile ID. While some find it works perfectly and reliably, many report critical issues including failure during activation and approval, app errors about unsafe environments, and poor support for certain phone models or numbers. The app's interface and setup process are often confusing, making it difficult to use. These problems cause frustration and prevent successful authentication for numerous users.

### Pros

- Works perfectly for some users
- Fast and reliable performance when it works as advertised

### Cons

- App often fails to approve authorization if phone is locked too quickly after pressing approve
- Activation and registration process frequently fails or shows errors
- App does not work on certain Android phones and with some phone numbers (e.g. Russian numbers)
- User interface issues such as unclear passcode setup and inability to press the OK button
- Error alerts about app tampering or unsafe environment prevent app from working properly

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- [TrustID Authenticator](https://chrome-stats.com/d/io.cloudtrust.trustid) — 55,049 users, 3.67 / 5
- [HLogin Mobile (HG)](https://chrome-stats.com/d/hlogin.mobile) — 78 users
- [ID & Password Authenticator](https://chrome-stats.com/d/com.mfa.authenticator.security.twofactor.manager) — 518 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.swisscom.mobileid)