# Swapfiets

> Swapfiets broken? Easily plan a swap with the Swapfiets app!

Canonical page: [https://chrome-stats.com/d/com.swapfiets](https://chrome-stats.com/d/com.swapfiets)

## Overview

- **ID:** `com.swapfiets`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Swapfiets1
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 401,395
- **Rating:** 4.33 / 5 (7,103 ratings)
- **Version:** 4.0.62
- **Last updated:** 2026-09-08
- **First published:** 2018-12-13
- **Publisher country:** NL
- **Size:** 32 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.swapfiets)
- **Website:** [http://www.swapfiets.nl](http://www.swapfiets.nl/)
- **Privacy policy:** [https://swapfiets-25a61.web.app/privacy-policy](https://swapfiets-25a61.web.app/privacy-policy)

## Description

Swapfiets is the world's first B Corp certified bike subscription service that provides you with a high-quality bike for a fixed monthly fee, including all check-ups and repairs. If your bike has an issue, you can visit a store or have Swapfiets come to you for a quick fix or a bike swap within 10 minutes. The app lets you easily book repair appointments, view your invoices, and refer friends — keeping you in control of your ride and hassle-free biking experience.

## Rankings

- #112,379 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.swapfiets.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users praise Swapfiets for strong service, friendly support, convenient access, and good bikes with solid value. However, recurring issues include app/login persistence, billing and payment problems, occasional app reliability gaps, and cancellation friction, along with inconsistent customer service experiences.

### Pros

- Excellent customer service and friendly staff
- Convenience and ease of use for commuting
- High-quality bikes and repair service
- Great prices

### Cons

- App login/session persistence issues (must sign in every time)
- Billing and invoicing problems and payment failures (unpaid invoices, invoices can’t be paid, unexpected charges)
- App reliability and feature gaps (occasional issues, missing catalog/feature set)
- Cancellation friction via the app (one-month termination period)
- Inconsistent or poor customer service experiences (rude or unresponsive support)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.swapfiets)