# SutiDesk

> AI-powered help desk for ticket resolution and smarter support.

Canonical page: [https://chrome-stats.com/d/com.sutisoft.sutidesk](https://chrome-stats.com/d/com.sutisoft.sutidesk)

## Overview

- **ID:** `com.sutisoft.sutidesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SutiSoft, Inc
- **Category:** BUSINESS
- **Downloads:** 18
- **Version:** 1.5
- **Last updated:** 2026-09-09
- **First published:** 2026-07-16
- **Publisher country:** US
- **Size:** 4.95 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sutisoft.sutidesk)
- **Website:** [https://www.sutisoft.com](https://www.sutisoft.com/)
- **Privacy policy:** [https://www.sutisoft.com/terms-conditions.html](https://www.sutisoft.com/terms-conditions.html)

## Description

SutiDesk is a cloud-based, AI-powered help desk app that enables support teams to manage tickets, respond to customer requests, and stay productive from anywhere.<br><br>The mobile app gives support agents quick access to assigned tickets, customer conversations, notifications, and updates, helping them deliver faster, more efficient support on the go.<br><br>Features Include:<br><br>Ticket Management<br>Create, view, assign, update, and resolve support tickets directly from your mobile device.<br><br>Smart Ticket Handling<br>Automatically categorize and prioritize incoming tickets to help teams respond faster.<br><br>Customer Communication<br>Reply to customers, add comments, and keep conversations organized within each ticket.<br><br>Real-Time Notifications<br>Receive instant alerts for new tickets, assignments, customer replies, status changes, and escalations.<br><br>Ticket Search &amp; Filters<br>Quickly locate tickets using filters such as status, priority, assignee, category, or customer.<br><br>Status Updates<br>Update ticket progress, priorities, and resolutions in real time.<br><br>Team Collaboration<br>Share internal notes and collaborate with teammates to resolve issues more efficiently.<br><br>Dashboard Overview<br>View assigned tickets, pending requests, and overall workload from a centralized dashboard.<br><br>Anywhere Access<br>Manage support operations whether you&#39;re in the office, working remotely, or traveling.<br><br>SutiDesk combines AI-powered automation with the convenience of mobile access, helping support teams stay connected, resolve issues faster, and deliver exceptional customer service anytime, anywhere.

## Rankings

- #2,646,969 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.sutisoft.sutidesk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sutisoft.sutidesk)